崗位職責(zé)是什么
qs崗位,全稱為quality specialist(質(zhì)量專員),在企業(yè)中扮演著確保產(chǎn)品質(zhì)量、符合標(biāo)準(zhǔn)及法規(guī)的關(guān)鍵角色。這個崗位的核心任務(wù)是維護(hù)和提升公司的質(zhì)量管理體系,以保證產(chǎn)品和服務(wù)的質(zhì)量始終處于最優(yōu)狀態(tài)。
崗位職責(zé)要求
1. 熟練掌握質(zhì)量管理和控制的相關(guān)知識,包括iso標(biāo)準(zhǔn)、gmp(良好生產(chǎn)規(guī)范)等。
2. 具備良好的分析能力,能夠識別并解決質(zhì)量問題,預(yù)防潛在風(fēng)險。
3. 對細(xì)節(jié)有高度關(guān)注,嚴(yán)謹(jǐn)?shù)墓ぷ鲬B(tài)度,以確保每個環(huán)節(jié)的品質(zhì)達(dá)標(biāo)。
4. 良好的溝通技巧,能夠有效地與各部門協(xié)作,推動質(zhì)量改進(jìn)項目。
5. 掌握相關(guān)法規(guī)要求,確保產(chǎn)品符合市場準(zhǔn)入標(biāo)準(zhǔn)。
6. 必須具備一定的項目管理能力,能有效跟蹤和管理質(zhì)量改進(jìn)計劃。
崗位職責(zé)描述
作為qs,日常工作涉及以下幾個方面:
1. 制定和執(zhí)行質(zhì)量標(biāo)準(zhǔn):建立和維護(hù)公司的質(zhì)量標(biāo)準(zhǔn)和程序,確保所有產(chǎn)品和服務(wù)都符合這些標(biāo)準(zhǔn)。
2. 質(zhì)量監(jiān)控:對生產(chǎn)流程進(jìn)行持續(xù)監(jiān)控,通過抽樣檢查、數(shù)據(jù)分析等手段,確保產(chǎn)品質(zhì)量穩(wěn)定。
3. 風(fēng)險評估:識別潛在的質(zhì)量風(fēng)險,并制定預(yù)防措施,防止質(zhì)量問題發(fā)生。
4. 內(nèi)部審計:定期進(jìn)行內(nèi)部質(zhì)量審核,評估體系的有效性,提出改進(jìn)建議。
5. 培訓(xùn)與指導(dǎo):對員工進(jìn)行質(zhì)量意識培訓(xùn),提升整個團(tuán)隊的質(zhì)量管理水平。
6. 外部協(xié)調(diào):與供應(yīng)商、客戶、監(jiān)管機(jī)構(gòu)等外部合作伙伴保持良好溝通,確保合規(guī)性。
有哪些內(nèi)容
1. 質(zhì)量報告編寫:收集和分析質(zhì)量數(shù)據(jù),編制質(zhì)量報告,為管理層提供決策依據(jù)。
2. 問題解決:針對出現(xiàn)的質(zhì)量問題,進(jìn)行調(diào)查分析,制定解決方案,并跟進(jìn)實施效果。
3. 流程優(yōu)化:參與流程改進(jìn)項目,提出和實施質(zhì)量改進(jìn)措施,提高生產(chǎn)效率。
4. 合規(guī)性審查:確保公司的操作符合國內(nèi)外的質(zhì)量法規(guī)和行業(yè)標(biāo)準(zhǔn)。
5. 應(yīng)急響應(yīng):在質(zhì)量問題發(fā)生時,迅速響應(yīng),協(xié)調(diào)資源,盡快恢復(fù)正常運(yùn)營。
6. 質(zhì)量文化建設(shè):推廣質(zhì)量文化,鼓勵全員參與質(zhì)量管理,形成良好的質(zhì)量氛圍。
qs崗位是企業(yè)質(zhì)量保障的基石,通過他們的工作,企業(yè)能夠提供更可靠的產(chǎn)品,贏得客戶的信任,從而在競爭激烈的市場中立足。
qs崗位職責(zé)范文
第1篇 qs體系崗位職責(zé)
qs質(zhì)量體系主管 飛旭電子 飛旭電子(蘇州)有限公司,飛旭電子,飛旭 1、負(fù)責(zé)策劃建立實施品質(zhì)保證系統(tǒng)(包括iso9001/iso13485、tl9000、iatf16949)
2、主導(dǎo)質(zhì)量體系認(rèn)證,第二,三方認(rèn)證,質(zhì)量體系的日?;榇_保體系運(yùn)行的有效性,持續(xù)性
3、主導(dǎo)產(chǎn)品的安全認(rèn)證,商業(yè)認(rèn)證,確保產(chǎn)品的一致性,持續(xù)有效性
4、主導(dǎo)工廠計量管理系統(tǒng),保證符合計量法規(guī)要求
5、負(fù)責(zé)文件控制系統(tǒng),保證文件管理的有效性,受控性
6、主導(dǎo)內(nèi)部審核的實施與措施驗證追蹤落實
任職要求:
1、大專及以上學(xué)歷,英語聽說寫流利
2、5年以上品質(zhì)管控工作經(jīng)驗,2年以上pcba廠質(zhì)量體系工作經(jīng)驗
3、工作嚴(yán)謹(jǐn)細(xì)心、責(zé)任心強(qiáng)、善于溝通、堅持原則
4、有汽車和醫(yī)療fda體系經(jīng)驗的優(yōu)先
廠車:免費(fèi)提供到蘇州園區(qū)、市區(qū)、新區(qū)路線的廠車
job description
1. responsible for planning and establishing the implementation of quality assurance system (including iso9001/iso13485, tl9000, iatf16949)
2. leading quality system certification, second and third party certification, daily audit of quality system to ensure the effectiveness and sustainability of the system operation
3. leading product safety certification, commercial certification, ensuring product consistency, continuous effectiveness
4. leading the factory measurement management system to ensure compliance with metro logical regulations
5. responsible for the document control system to ensure the validity and control of document management.
6. leading internal audit implementation and measures verification follow-up implementation
job requirements:
1. college degree or above, fluent in english, spoken and written
2, more than 5 years of quality control work e_perience, more than 2 years of pcba plant quality system work e_perience
3, work rigorous and careful, strong sense of responsibility, good at communication, adhere to the principle
4. prior e_perience with automotive and medical fda systems
第2篇 qs專員崗位職責(zé)內(nèi)容
1.熟悉制造業(yè)產(chǎn)品工藝流程及質(zhì)量管理體系標(biāo)準(zhǔn)。
2.組織策劃工廠質(zhì)量管理體系及績效管理體系,編制各項管理體系文件。
3.負(fù)責(zé)工廠日常質(zhì)量管理體系監(jiān)督與執(zhí)行。
4.負(fù)責(zé)第三方認(rèn)證及管理推動。
第3篇 qs體系崗位職責(zé)任職要求
qs體系崗位職責(zé)
職責(zé)描述:
1、完善公司體系文件及系統(tǒng);
2、負(fù)責(zé)公司內(nèi)審、外審及應(yīng)對客戶稽核。
職位要求:
1、2年以上qs工作經(jīng)驗;
2、熟悉辦公軟件及相關(guān)軟件的應(yīng)用;
3、熟悉質(zhì)量管理體系(itaf16949、iso9001、iso14001、安全標(biāo)準(zhǔn)化)、環(huán)境管理體系,有相關(guān)質(zhì)量背景有限;
4、能獨(dú)立組織內(nèi)審、外審和應(yīng)對客戶稽核。
qs體系崗位
第4篇 qs土建估算師崗位職責(zé)
job description:
- to deliver elements of qs assignments under the supervision of more senior members of staff;
在助理董事/經(jīng)理/高級估算師/估算師指導(dǎo)下,獨(dú)立、準(zhǔn)確、及時地完成交辦的各項工作;
- to provide support in the delivery of projects and professional assignments;
為項目的良好運(yùn)作提供專業(yè)技術(shù)支持;
- good teamwork spirit and active collaboration, good relationship with other departments and peers to maintain good collaboration
保持良好的團(tuán)隊意識及主動協(xié)作精神,能夠與公司其他部門及各位同事保持良好的工作協(xié)作;
- to gain knowledge and e_perience in qs services across a broad spectrum of the qs product range.
通過平時多方面的qs專業(yè)工作,增加在qs服務(wù)方面的知識和經(jīng)驗;
job requirements & person specification:
- bachelor degree, major in civil/architectural engineering management or related discipline;
土建相關(guān)專業(yè)/建筑工程管理專業(yè)大學(xué)畢業(yè);
- good communication skills;
良好的語言溝通能力;
- fluent in written and reading english, basic ability of conversational competence in english;
英語讀寫流利,具備一定的會話能力;
- proficient in pc application and microsoft skills;
熟練掌握電腦技能,具備常用軟件的應(yīng)用能力;
第5篇 qs機(jī)電估算師崗位職責(zé)qs機(jī)電估算師職責(zé)任職要求
qs機(jī)電估算師崗位職責(zé)
job description:
- preparation of pre-contract cost estimates and project cash-flow.
編制合同前的造價估算與項目現(xiàn)金流;
- preparation of tender documentation
編制招標(biāo)文件;
- tendering process and tender evaluation
招標(biāo)工作與評標(biāo);
- post-contract administration and management – contract documentation, valuation of progress payment, variation assessment, and cost control report
合同后管理:合同文件、進(jìn)度款估價、變更估算及造價控制報告;
- finalization of project final accounts
完成項目最終結(jié)算賬目;
- involvements in other non-traditional areas such as procurement management, feasibility study, value management , capital allowances, life-cycle costing, project analysis
參與其他非傳統(tǒng)領(lǐng)域,如采購管理、可行性研究、價值工程、資本減免、生命周期成本、項目分析。
job requirements
- basic technical knowledge – measurement, cost estimating, construction technology, contracts and law
基本技術(shù)知識----計量、成本估算、施工技術(shù)、合同與法律;
- understand and be familiar with professional practice and contract administration processes
理解并熟悉專業(yè)慣例與合同管理程序;
- able to work as a team player
能與團(tuán)隊一起工作;
- degree or diploma in mechanical & electrical engineering or equivalent from recognized universities
hvac- bachelor degree with major in hvac/building environment and facilities engineering /water supply;
electrical –bachelor degree with major in electrical engineering and automation/automation;
認(rèn)可大學(xué)的機(jī)電工程或相當(dāng)專業(yè)的學(xué)位或文憑;
暖通 - 供熱通風(fēng)與空調(diào)工程/建筑環(huán)境與設(shè)備工程/給排水等專業(yè)學(xué)士畢業(yè);
電氣 - 電氣工程及其自動化/自動化等專業(yè)學(xué)士畢業(yè);
- diploma holders with 2 to 3 years relevant m&e qs e_perience
應(yīng)屆畢業(yè)或有一、二年相關(guān)機(jī)電qs經(jīng)歷;
第6篇 qs崗位職責(zé)qs職責(zé)任職要求
qs崗位職責(zé)
general manager summary
reporting to the vp, has p&l responsibility, is responsible for the launch of the mfe new world class facility and for directing the mfe operations. this role is responsible for implementing world class operational e_cellence, process improvements and lean manufacturing tools to improve quality, on time delivery and reduce manufacturing cost.
primary responsibilities and essential functions
launch new world class mfe facility on time and under budget. work closely with trivista to order and install manufacturing equipment and hire and train team.
responsible for p&l. develop and implement operational strategies, operating and capital e_pense budgets to ma_imize growth and profitability. utilize lean manufacturing tools to continuously improve quality, operational performance and reduce costs.
provides leadership and set standards for performance in all areas of the mfe organization; periodically review reports on department performance, quality, cost and key business indicators. develop and implement improvement plans when needed.
provide direction and leadership in the development and communication of company and mfe’s goals & policies to ensure that corporate values, and culture support the company’s long-term business goals and effective utilization of human resources.
identify, select and manage local vendors / suppliers for components, parts and suppliers needed locally and through-out the business. do make vs buy analysis to determine best economic value.
represents the company as appropriate in its relationships with major customers, suppliers, bankers, government agencies, etc.
work with engineering, sales and marketing staff to determine new products to meet customer demand and targeted cost basis
develop and maintain a working knowledge of new technologies which may improve operations, and develops recommendations accordingly.
the individual filling this position should be a proactive, results oriented, focused leader that fosters the development of an effective mfe organization.
qualifications & e_perience
20+ years of manufacturing operations e_perience. minimum 5 years’ e_perience with world class manufactures such as toyota, danaher, etc. and ideally worked successfully at smaller organizations
proven track record of leading operational e_cellence and vendor improvement initiatives with internal manufacturing process and/or third-party manufacturing suppliers.
10+ years of successful leadership e_perience building strong cross-functional teams.
e_pert knowledge and e_perience in lean manufacturing principles with the ability to show concrete roi through operational efficiencies and waste reductions.
good understanding and implementation of quality systems (qs9000/ts16949) including environmental standards.
adaptability – be able to adapt to varying time constraints, resource levels and organizational situations
strong interpersonal and communication skills to facilitate cross-functional dialog at every level of the organization as well as with clients and customers.
must possess e_cellent communication skills in written and spoken mandarin and english.
education & skills
bachelor’s degree in engineering, supply chain, business or other related discipline is required. master’s degree (mba) is strongly preferred.
must have strong e_ecutive presence and ability to influence at all levels within the organization
ability to e_ecute and e_cel in high-paced organization
prior e_perience in building global relationships within a collaborative team environment
mature, pro-active and dynamic individual equipped with e_cellent communication and problem-solving skills.
a team player with strong leadership capability, analytical ability, planning and organizing skills, decisive and effective decision-making skills.
e_cellent written and communication, change management and interpersonal skills.
high degree of credibility, professional competency and personal integrity.
articulate in discussing technical issues
highly creative, hands-on problem solver
interfaces effectively with internal and e_ternal contact
mental fle_ibility to adapt to changing conditions and requirements
factual, straightforward and honest
capable of bringing closure to issues and problem
strong interpersonal and organizational skills
motivates and draws out superior performance in others
strong interpersonal and communication skills to facilitate cross-functional results
ability to deal with changing environments, tight timelines and multiple priorities
outstanding oral and presentation-based communication skills
critical thinking and problem-solving skills that you can apply to all aspects of your work and interactions
summary
reporting to the vp, has p&l responsibility, is responsible for the launch of the mfe new world class facility and for directing the mfe operations. this role is responsible for implementing world class operational e_cellence, process improvements and lean manufacturing tools to improve quality, on time delivery and reduce manufacturing cost.
primary responsibilities and essential functions
launch new world class mfe facility on time and under budget. work closely with trivista to order and install manufacturing equipment and hire and train team.
responsible for p&l. develop and implement operational strategies, operating and capital e_pense budgets to ma_imize growth and profitability. utilize lean manufacturing tools to continuously improve quality, operational performance and reduce costs.
provides leadership and set standards for performance in all areas of the mfe organization; periodically review reports on department performance, quality, cost and key business indicators. develop and implement improvement plans when needed.
provide direction and leadership in the development and communication of company and mfe’s goals & policies to ensure that corporate values, and culture support the company’s long-term business goals and effective utilization of human resources.
identify, select and manage local vendors / suppliers for components, parts and suppliers needed locally and through-out the business. do make vs buy analysis to determine best economic value.
represents the company as appropriate in its relationships with major customers, suppliers, bankers, government agencies, etc.
work with engineering, sales and marketing staff to determine new products to meet customer demand and targeted cost basis
develop and maintain a working knowledge of new technologies which may improve operations, and develops recommendations accordingly.
the individual filling this position should be a proactive, results oriented, focused leader that fosters the development of an effective mfe organization.
qualifications & e_perience
20+ years of manufacturing operations e_perience. minimum 5 years’ e_perience with world class manufactures such as toyota, danaher, etc. and ideally worked successfully at smaller organizations
proven track record of leading operational e_cellence and vendor improvement initiatives with internal manufacturing process and/or third-party manufacturing suppliers.
10+ years of successful leadership e_perience building strong cross-functional teams.
e_pert knowledge and e_perience in lean manufacturing principles with the ability to show concrete roi through operational efficiencies and waste reductions.
good understanding and implementation of quality systems (qs9000/ts16949) including environmental standards.
adaptability – be able to adapt to varying time constraints, resource levels and organizational situations
strong interpersonal and communication skills to facilitate cross-functional dialog at every level of the organization as well as with clients and customers.
must possess e_cellent communication skills in written and spoken mandarin and english.
education & skills
bachelor’s degree in engineering, supply chain, business or other related discipline is required. master’s degree (mba) is strongly preferred.
must have strong e_ecutive presence and ability to influence at all levels within the organization
ability to e_ecute and e_cel in high-paced organization
prior e_perience in building global relationships within a collaborative team environment
mature, pro-active and dynamic individual equipped with e_cellent communication and problem-solving skills.
a team player with strong leadership capability, analytical ability, planning and organizing skills, decisive and effective decision-making skills.
e_cellent written and communication, change management and interpersonal skills.
high degree of credibility, professional competency and personal integrity.
articulate in discussing technical issues
highly creative, hands-on problem solver
interfaces effectively with internal and e_ternal contact
mental fle_ibility to adapt to changing conditions and requirements
factual, straightforward and honest
capable of bringing closure to issues and problem
strong interpersonal and organizational skills
motivates and draws out superior performance in others
strong interpersonal and communication skills to facilitate cross-functional results
ability to deal with changing environments, tight timelines and multiple priorities
outstanding oral and presentation-based communication skills
critical thinking and problem-solving skills that you can apply to all aspects of your work and interactions
第7篇 cqs客戶崗位職責(zé)
客戶質(zhì)量支持主管 cqs supervisor-hangzhou autoliv 奧托立夫(上海)管理有限公司,autoliv,奧托立夫 服務(wù)地址:
杭州:蕭山區(qū)長福杭路/臨江工業(yè)園區(qū)新世紀(jì)大道
慈溪:濱海六路/濱海二路
寧波:北侖經(jīng)濟(jì)技術(shù)開發(fā)區(qū)恒山路/北侖區(qū)春曉大道
工作職責(zé)及內(nèi)容 responsibilities:
1) responsible for own cqs job requirements
1) 負(fù)責(zé)自己的客服工作要求
2) 指定地區(qū)(一個或者多個城市)客服人員團(tuán)隊的管理工作和職責(zé)管理
2) responsible for the management and responsibility of cqs team in one or more designated cities
3) 負(fù)責(zé)指定區(qū)域的客服日常管理工作和業(yè)績評價
3) responsible for daily management and performance appraisal of cqss in designated areas
-檢查客服人員的考勤 check on work attendance
-核查工作量,合理調(diào)節(jié)工作安排 review work load, reasonably adjust work arrangement
-定期業(yè)績評價 regularly performance appraisal
4) 具備培訓(xùn)和教導(dǎo)駐外顧客質(zhì)量支持人員的資格, 使其能勝任此職, 提升技能.
4) has qualification to train and coach other cqss and make him/her to take this job competently, increase skill as well.
5) 和客戶建立和維護(hù)良好的工作關(guān)系,定期走訪客戶質(zhì)量和物流人員,定期開展顧客滿意度調(diào)查,反饋顧客聲音/期望給工廠和管理層。
5) create and maintain good relationship with customer, regularly visit customer quality and logistic people, do regular customer satisfaction survey, feedback customer voice/ e_pectation to plant and management.
6) 每月帶領(lǐng)其他客服人員,對市場售后三包索賠件進(jìn)行初步分析,可以當(dāng)場申訴的,起草申訴報告向客戶申訴;需要進(jìn)一步分析的,返回工廠分析。
6) monthly lead other cqss to do primary analysis for warranty parts, if it can be appealed, make the appeal report and submit to customer for appeal. if it need to do further analysis, return the parts to plant.
7) 支持新項目在客戶處順利量產(chǎn)的支持,如裝車節(jié)點(diǎn)的現(xiàn)場參與,積極反饋信息給項目組。
7) support new project launch in customer site, like participate in customer assembly milestone, feedback the information to project team.
8) 對于客戶scorecard方面的影響,支持其他cqs和客戶進(jìn)行協(xié)商溝通,使其影響到最小。
8) for the customers influence on scorecard, support other cqs to negotiate and communicate with the customer to minimize the impact.
9) 協(xié)助直線經(jīng)理,對流程進(jìn)行改造,標(biāo)準(zhǔn)化的制訂,使團(tuán)隊達(dá)成目標(biāo).
9) assist line manager to do improvement on cqs work flow and standard creation, make team to achieve the target.
10) 協(xié)助上級經(jīng)理布置的任務(wù)。
10) support other tasks assigned by line manager
質(zhì)量/環(huán)境/安全職責(zé) duties of quality and environment & occupational health & safety:
1) 了解公司質(zhì)量環(huán)境安全方針,遵守和執(zhí)行公司管理體系文件規(guī)定;
1) understand company policy, compliance with company requirement;
2) 了解并遵守工作相關(guān)的法律法規(guī);
2) understand and abide by rule during work;
3) 了解工作范圍的危險源和控制方法。
3) understand the hazard resource and control method during work.
4) 了解顧客質(zhì)量環(huán)境安全政策,遵守和執(zhí)行顧客要求;
4) understand customer quality/ehs policy, compliance with customer requirement.
崗位需求 job requirements:
1) 機(jī)械專業(yè)或汽車專業(yè)本科以上學(xué)歷。有汽車行業(yè)技術(shù)背景更佳。
1) bachelor degree or above on mechanical or automobile professional.a technical background especially in the automotive sector is a plus.
2) 3年以上汽車行業(yè)客戶溝通和合作經(jīng)驗
2) three years automotive industry e_perience in customer communication and cooperation
3) 有相關(guān)質(zhì)量工作經(jīng)驗, 熟悉ford的特殊要求
3) related to the quality of work e_perience, familiar with ford special requirement
4) 有問題解決的技能
4) problem solving skill
5) 知曉并能運(yùn)用質(zhì)量工具和統(tǒng)計方法
5) know and can apply quality tool and statistic method
6)良好的合作及溝通能力
6) strong skills of coordination and communication
7) 有較強(qiáng)的自主性和自學(xué)能力
7) self-motivated and strong self-learning capability
8) 較強(qiáng)的英語口語及書寫能力,熟練掌握計算機(jī)操作
8) fluent in both oral and written english as well as good skills of computer application.
9) 能適應(yīng)經(jīng)常出差
9) willing to travel for business frequently.
10) 有良好的團(tuán)隊合作精神
10) teamwork spirit.
第8篇 qs機(jī)電估算師崗位職責(zé)
job description:
- preparation of pre-contract cost estimates and project cash-flow.
編制合同前的造價估算與項目現(xiàn)金流;
- preparation of tender documentation
編制招標(biāo)文件;
- tendering process and tender evaluation
招標(biāo)工作與評標(biāo);
- post-contract administration and management – contract documentation, valuation of progress payment, variation assessment, and cost control report
合同后管理:合同文件、進(jìn)度款估價、變更估算及造價控制報告;
- finalization of project final accounts
完成項目最終結(jié)算賬目;
- involvements in other non-traditional areas such as procurement management, feasibility study, value management , capital allowances, life-cycle costing, project analysis
參與其他非傳統(tǒng)領(lǐng)域,如采購管理、可行性研究、價值工程、資本減免、生命周期成本、項目分析。
job requirements
- basic technical knowledge – measurement, cost estimating, construction technology, contracts and law
基本技術(shù)知識----計量、成本估算、施工技術(shù)、合同與法律;
- understand and be familiar with professional practice and contract administration processes
理解并熟悉專業(yè)慣例與合同管理程序;
- able to work as a team player
能與團(tuán)隊一起工作;
- degree or diploma in mechanical & electrical engineering or equivalent from recognized universities
hvac- bachelor degree with major in hvac/building environment and facilities engineering /water supply;
electrical –bachelor degree with major in electrical engineering and automation/automation;
認(rèn)可大學(xué)的機(jī)電工程或相當(dāng)專業(yè)的學(xué)位或文憑;
暖通 - 供熱通風(fēng)與空調(diào)工程/建筑環(huán)境與設(shè)備工程/給排水等專業(yè)學(xué)士畢業(yè);
電氣 - 電氣工程及其自動化/自動化等專業(yè)學(xué)士畢業(yè);
- diploma holders with 2 to 3 years relevant m&e qs e_perience
應(yīng)屆畢業(yè)或有一、二年相關(guān)機(jī)電qs經(jīng)歷;
第9篇 cqs客服崗位職責(zé)
客戶端品質(zhì)異常的處理、公司新產(chǎn)品導(dǎo)入前客戶端品質(zhì)標(biāo)準(zhǔn)的確認(rèn)。要求溝通能力強(qiáng),有客戶服務(wù)意識及品質(zhì)管理經(jīng)驗,能配合部分時間出差。
第10篇 qs土建估算師崗位職責(zé)任職要求
qs土建估算師崗位職責(zé)
job description (key responsibilities):
- to deliver elements of qs assignments under the supervision of more senior members of staff;
在助理董事/經(jīng)理/高級估算師/估算師指導(dǎo)下,獨(dú)立、準(zhǔn)確、及時地完成交辦的各項工作;
- to provide support in the delivery of projects and professional assignments;
為項目的良好運(yùn)作提供專業(yè)技術(shù)支持;
- good teamwork spirit and active collaboration, good relationship with other departments and peers to maintain good collaboration
保持良好的團(tuán)隊意識及主動協(xié)作精神,能夠與公司其他部門及各位同事保持良好的工作協(xié)作;
- to gain knowledge and e_perience in qs services across a broad spectrum of the qs product range.
通過平時多方面的qs專業(yè)工作,增加在qs服務(wù)方面的知識和經(jīng)驗;
job requirements & person specification (qualifications, e_perience, skills & behaviours)
- bachelor degree, major in civil/architectural engineering management or related discipline;
土建相關(guān)專業(yè)/建筑工程管理專業(yè)大學(xué)畢業(yè);
- good communication skills;
良好的語言溝通能力;
- fluent in written and reading english, basic ability of conversational competence in english;
英語讀寫流利,具備一定的會話能力;
- proficient in pc application and microsoft skills;
熟練掌握電腦技能,具備常用軟件的應(yīng)用能力;
qs土建估算師崗位
第11篇 cqs崗位職責(zé)
客戶質(zhì)量支持主管 cqs supervisor-hangzhou autoliv 奧托立夫(上海)管理有限公司,autoliv,奧托立夫 服務(wù)地址:
杭州:蕭山區(qū)長福杭路/臨江工業(yè)園區(qū)新世紀(jì)大道
慈溪:濱海六路/濱海二路
寧波:北侖經(jīng)濟(jì)技術(shù)開發(fā)區(qū)恒山路/北侖區(qū)春曉大道
工作職責(zé)及內(nèi)容 responsibilities:
1) responsible for own cqs job requirements
1) 負(fù)責(zé)自己的客服工作要求
2) 指定地區(qū)(一個或者多個城市)客服人員團(tuán)隊的管理工作和職責(zé)管理
2) responsible for the management and responsibility of cqs team in one or more designated cities
3) 負(fù)責(zé)指定區(qū)域的客服日常管理工作和業(yè)績評價
3) responsible for daily management and performance appraisal of cqss in designated areas
-檢查客服人員的考勤 check on work attendance
-核查工作量,合理調(diào)節(jié)工作安排 review work load, reasonably adjust work arrangement
-定期業(yè)績評價 regularly performance appraisal
4) 具備培訓(xùn)和教導(dǎo)駐外顧客質(zhì)量支持人員的資格, 使其能勝任此職, 提升技能.
4) has qualification to train and coach other cqss and make him/her to take this job competently, increase skill as well.
5) 和客戶建立和維護(hù)良好的工作關(guān)系,定期走訪客戶質(zhì)量和物流人員,定期開展顧客滿意度調(diào)查,反饋顧客聲音/期望給工廠和管理層。
5) create and maintain good relationship with customer, regularly visit customer quality and logistic people, do regular customer satisfaction survey, feedback customer voice/ e_pectation to plant and management.
6) 每月帶領(lǐng)其他客服人員,對市場售后三包索賠件進(jìn)行初步分析,可以當(dāng)場申訴的,起草申訴報告向客戶申訴;需要進(jìn)一步分析的,返回工廠分析。
6) monthly lead other cqss to do primary analysis for warranty parts, if it can be appealed, make the appeal report and submit to customer for appeal. if it need to do further analysis, return the parts to plant.
7) 支持新項目在客戶處順利量產(chǎn)的支持,如裝車節(jié)點(diǎn)的現(xiàn)場參與,積極反饋信息給項目組。
7) support new project launch in customer site, like participate in customer assembly milestone, feedback the information to project team.
8) 對于客戶scorecard方面的影響,支持其他cqs和客戶進(jìn)行協(xié)商溝通,使其影響到最小。
8) for the customers influence on scorecard, support other cqs to negotiate and communicate with the customer to minimize the impact.
9) 協(xié)助直線經(jīng)理,對流程進(jìn)行改造,標(biāo)準(zhǔn)化的制訂,使團(tuán)隊達(dá)成目標(biāo).
9) assist line manager to do improvement on cqs work flow and standard creation, make team to achieve the target.
10) 協(xié)助上級經(jīng)理布置的任務(wù)。
10) support other tasks assigned by line manager
質(zhì)量/環(huán)境/安全職責(zé) duties of quality and environment & occupational health & safety:
1) 了解公司質(zhì)量環(huán)境安全方針,遵守和執(zhí)行公司管理體系文件規(guī)定;
1) understand company policy, compliance with company requirement;
2) 了解并遵守工作相關(guān)的法律法規(guī);
2) understand and abide by rule during work;
3) 了解工作范圍的危險源和控制方法。
3) understand the hazard resource and control method during work.
4) 了解顧客質(zhì)量環(huán)境安全政策,遵守和執(zhí)行顧客要求;
4) understand customer quality/ehs policy, compliance with customer requirement.
崗位需求 job requirements:
1) 機(jī)械專業(yè)或汽車專業(yè)本科以上學(xué)歷。有汽車行業(yè)技術(shù)背景更佳。
1) bachelor degree or above on mechanical or automobile professional.a technical background especially in the automotive sector is a plus.
2) 3年以上汽車行業(yè)客戶溝通和合作經(jīng)驗
2) three years automotive industry e_perience in customer communication and cooperation
3) 有相關(guān)質(zhì)量工作經(jīng)驗, 熟悉ford的特殊要求
3) related to the quality of work e_perience, familiar with ford special requirement
4) 有問題解決的技能
4) problem solving skill
5) 知曉并能運(yùn)用質(zhì)量工具和統(tǒng)計方法
5) know and can apply quality tool and statistic method
6)良好的合作及溝通能力
6) strong skills of coordination and communication
7) 有較強(qiáng)的自主性和自學(xué)能力
7) self-motivated and strong self-learning capability
8) 較強(qiáng)的英語口語及書寫能力,熟練掌握計算機(jī)操作
8) fluent in both oral and written english as well as good skills of computer application.
9) 能適應(yīng)經(jīng)常出差
9) willing to travel for business frequently.
10) 有良好的團(tuán)隊合作精神
10) teamwork spirit.
第12篇 客戶質(zhì)量主管 lead cqs & china cqm(beijing)崗位職責(zé)描述崗位要求
職位描述:
崗位職責(zé):
1) 負(fù)責(zé)自己的cqs工作要求 , 原則是 “working cqs”
responsible for own cqs job requirements. principle is “working cqs”
2)直線向地區(qū)的質(zhì)量管理層報告。將cqs成本 (員工人數(shù)和出差費(fèi)用等)管理到較低或可接受的水平。
reports solid line to division quality management. manage the cqs costs (headcount and travel) to lower and acceptable levels.
3)在一個或多個指定城市管理cqs團(tuán)隊,并協(xié)調(diào)與制造工廠的合作。
manages cqs team in one or more designated cities, and coordinates with the manufacturing plants.
4)負(fù)責(zé)指定區(qū)域的客服日常管理工作和業(yè)績評價
responsible for daily management and performance appraisal of cqss in designated areas
-檢查客服人員的考勤 check on work attendance
-核查工作量,合理調(diào)節(jié)工作安排 review work load, reasonably adjust work arrangement
-逐步升級和責(zé)任心 escalation and accountability
-定期業(yè)績評價 regularly performance appraisal
5)具備培訓(xùn)和教導(dǎo)駐外客戶質(zhì)量支持人員的資格, 使其能勝任此職, 提升技能.
has qualification to train and coach other cqss and make him/her to take this job competently, increase skill as well.
6)在準(zhǔn)時響應(yīng)和響應(yīng)質(zhì)量方面,作為客戶接口進(jìn)行跟進(jìn),重點(diǎn)關(guān)注在主要客戶發(fā)布的問題解決請求。
customer interface follow-up regarding on-time responsiveness and quality of response with focus on major customer issued problem solving requests.
7)和客戶建立和維護(hù)良好的工作關(guān)系,定期走訪客戶質(zhì)量和物流人員,定期開展顧客滿意度調(diào)查,反饋顧客聲音/期望給工廠和管理層。
create and maintain good relationship with customer, regularly visit customer quality and logistic people, do regular customer satisfaction survey, feedback customer voice/ e_pectation to plant and management.
- 在如下兩個極端情況之間,管理顧客滿意度達(dá)到適當(dāng)?shù)乃絤anage the customer satisfaction to the right level between the two e_tremes:
a.最小的客戶升級 minimal customer escalations
b.高水平的客戶滿意度high level of customer satisfaction
8)帶領(lǐng)cqs團(tuán)隊,在客戶售后三包中心進(jìn)行售后件初步分析,反饋結(jié)果給工廠的cqe。支持cqm協(xié)調(diào)售后的改進(jìn)活動,并監(jiān)控售后相關(guān)的新興問題。
lead cqs team to do warranty primary analysis at customer warranty center, feedback the result to plant cqe. support cqm to coordinate warranty improvement and monitor warranty related emerging concerns.
9)可以當(dāng)場申訴的,起草申訴報告向客戶申訴;需要進(jìn)一步分析的,及時地返回工廠分析。
if it can be appealed, make the appeal report and submit to customer for appeal.if it need to do further analysis, return the parts to plant timely.
10)根據(jù)需要和可用的情況,支持新項目在客戶處順利量產(chǎn)并監(jiān)控客戶處量產(chǎn)質(zhì)量,如裝車節(jié)點(diǎn)的現(xiàn)場參與,積極反饋信息給項目組。
as needed and as available - supports new project launch and monitors the quality of the launches at customer., i.e. participate in customer assembly milestone, feedback information to project team.
11)對于客戶scorecard方面的影響,支持其他cqs和客戶進(jìn)行協(xié)商溝通,使其影響到最小。
for the customers influence on scorecard, support other cqs to negotiate and communicate with the customer to minimize the impact.
12)在指定區(qū)域的客戶處,支持海外業(yè)務(wù)相關(guān)的質(zhì)量問題的解決。supports oversea business related quality issues solving which occurred in the designated oem location.
13)協(xié)助直線經(jīng)理,對流程進(jìn)行改造,標(biāo)準(zhǔn)化的制訂,使團(tuán)隊達(dá)成目標(biāo).
assist line manager to do improvement on cqs work flow and standard creation, make team to achieve the target.
14)協(xié)助上級經(jīng)理布置的任務(wù)。
support other tasks assigned by line manager.
b. cqm dimension區(qū)域cqm維度
15)擔(dān)當(dāng)指定的oem區(qū)域的cqm角色。
take divisional cqm role which defined oem.
16)作為區(qū)域的cqm,虛線匯報給bu,并支持全球的cqm。
reports dotted line to the business unit as divisional cqm role which defined oem, and supports global cqm
17)客戶處對供應(yīng)商質(zhì)量和交付評價的主導(dǎo)者,流利操作客戶門戶網(wǎng)站/數(shù)據(jù)庫。
champion of customer supplier ratings on quality and delivery. fluent in customer portal/databases
18)參與客戶計分卡月度評價評審。
participates in monthly e_ecutive review of customer scorecard ratings.
19)具備客戶特殊要求的全部知識,并根據(jù)區(qū)域的cqm, cqe和cqs 的培訓(xùn),使組織開展工作。 提供審核要求。
has entire knowledge of customer specific quality requirements and makes the organization work accordingly with training of divisional cqm, cqe and cqs. provides audit requirements.
20)主導(dǎo)并培訓(xùn)as066的執(zhí)行。
champions and train for as066 implementation .
21)代表奧托立夫管理層對客戶在質(zhì)量問題上的需求,例如高級別會議,客戶的關(guān)鍵關(guān)注委員會等。
represents autoliv management level on customer demand in quality issues, for e_ample high level meetings, customer’s critical concern committee etc.
職位要求:
1)three years automotive industry e_perience in customer communication and cooperation
2)familiar with related customers (daimler) specific requirements, can meet customer e_pectation
3)well trained customer process (ppap, scorecard and warranty) & can start work promptly;
4)has good relationship with customer and deal with events with proactive attitude;
5)problem solving skill, know and can apply quality tool and statistic method;
6)familiar with iatf16949, vda6.3, biqs, apqp, ppap, fmea, spc, msa.
第13篇 cqs客服工程師崗位職責(zé)
崗位職責(zé):1.英文聽說讀寫流利2.有獨(dú)立處理客訴能力3.可以獨(dú)立完成編寫8d報告4.有3年(含)以上處理客訴經(jīng)驗5.有視訊產(chǎn)品工作經(jīng)驗與工程背景更佳任職要求:
第14篇 qs崗位職責(zé)
project management specialist (項目管理專員) 莫仕連接器 莫仕連接器(成都)有限公司,莫仕連接器,莫仕連接器 崗位職責(zé):
job description:
1. lead cross-functional teams to deliver new product launched on time and budget. ensure that these teams achieve all customer and company requirements including quality, cost, delivery, product performance and customer satisfaction.
2.organize all new product launch related activities.
3.ensure the advanced product quality planning (apqp) process is established, documented, implemented and followed according to qs9000/ts16949 procedures.
4.serve as the e_pert in new product launch systems including timing, documentation and interaction.
5.ensure the team develops/finalizes special characteristics, design reviews fmea, establish actions to reduce potential failure modes, develop and/or reviews control plans and communicate variance to plan early so issues can be addressed.
6.maintain good communication among project team members, departments, and customers.
7.maintain program cost reporting against budget.
任職要求:
job requirement:
1. be familiar with micro software
2. good cross function communication skill
3. good attitude for multiple section coordination
4. good at english listening, reading, speaking and written. japanese is preferred.
5. has capability to handle global projects.
6. at least 6 years work e_perience
7. project management e_perience is preferred
第15篇 qs工程師崗位職責(zé)
qs工程師 樂星產(chǎn)電 樂星產(chǎn)電(無錫)有限公司上海分公司,樂星產(chǎn)電,樂星產(chǎn)電上海,樂星 崗位職責(zé):
1.協(xié)助客戶審核及不合格項的追蹤改善 ;
2.iso9001 s16949及其他管理體系的建立、維護(hù)和改進(jìn);
3.根據(jù)公司戰(zhàn)略和運(yùn)營結(jié)果,識別內(nèi)部流程,推動公司內(nèi)部流程改善,協(xié)助相關(guān)部門建立及優(yōu)化流程 ;
4.質(zhì)量文化建設(shè) 。
任職要求:
1.本科或以上學(xué)歷,1年相關(guān)工作經(jīng)驗;
3.掌握iso9001、ts16949等體系知識,熟悉ts16949五大工具apqpppapfmeaspcmsa者優(yōu)先 ;
4.了解iso14001ohsas18001qc080000esdul等知識等體系知識者優(yōu)先 ;
5.了解qcc、8d、提案改善等持續(xù)改善工具。
第16篇 cqs質(zhì)量崗位職責(zé)
客戶質(zhì)量支持主管 cqs supervisor-hangzhou autoliv 奧托立夫(上海)管理有限公司,autoliv,奧托立夫 服務(wù)地址:
杭州:蕭山區(qū)長福杭路/臨江工業(yè)園區(qū)新世紀(jì)大道
慈溪:濱海六路/濱海二路
寧波:北侖經(jīng)濟(jì)技術(shù)開發(fā)區(qū)恒山路/北侖區(qū)春曉大道
工作職責(zé)及內(nèi)容 responsibilities:
1) responsible for own cqs job requirements
1) 負(fù)責(zé)自己的客服工作要求
2) 指定地區(qū)(一個或者多個城市)客服人員團(tuán)隊的管理工作和職責(zé)管理
2) responsible for the management and responsibility of cqs team in one or more designated cities
3) 負(fù)責(zé)指定區(qū)域的客服日常管理工作和業(yè)績評價
3) responsible for daily management and performance appraisal of cqss in designated areas
-檢查客服人員的考勤 check on work attendance
-核查工作量,合理調(diào)節(jié)工作安排 review work load, reasonably adjust work arrangement
-定期業(yè)績評價 regularly performance appraisal
4) 具備培訓(xùn)和教導(dǎo)駐外顧客質(zhì)量支持人員的資格, 使其能勝任此職, 提升技能.
4) has qualification to train and coach other cqss and make him/her to take this job competently, increase skill as well.
5) 和客戶建立和維護(hù)良好的工作關(guān)系,定期走訪客戶質(zhì)量和物流人員,定期開展顧客滿意度調(diào)查,反饋顧客聲音/期望給工廠和管理層。
5) create and maintain good relationship with customer, regularly visit customer quality and logistic people, do regular customer satisfaction survey, feedback customer voice/ e_pectation to plant and management.
6) 每月帶領(lǐng)其他客服人員,對市場售后三包索賠件進(jìn)行初步分析,可以當(dāng)場申訴的,起草申訴報告向客戶申訴;需要進(jìn)一步分析的,返回工廠分析。
6) monthly lead other cqss to do primary analysis for warranty parts, if it can be appealed, make the appeal report and submit to customer for appeal. if it need to do further analysis, return the parts to plant.
7) 支持新項目在客戶處順利量產(chǎn)的支持,如裝車節(jié)點(diǎn)的現(xiàn)場參與,積極反饋信息給項目組。
7) support new project launch in customer site, like participate in customer assembly milestone, feedback the information to project team.
8) 對于客戶scorecard方面的影響,支持其他cqs和客戶進(jìn)行協(xié)商溝通,使其影響到最小。
8) for the customers influence on scorecard, support other cqs to negotiate and communicate with the customer to minimize the impact.
9) 協(xié)助直線經(jīng)理,對流程進(jìn)行改造,標(biāo)準(zhǔn)化的制訂,使團(tuán)隊達(dá)成目標(biāo).
9) assist line manager to do improvement on cqs work flow and standard creation, make team to achieve the target.
10) 協(xié)助上級經(jīng)理布置的任務(wù)。
10) support other tasks assigned by line manager
質(zhì)量/環(huán)境/安全職責(zé) duties of quality and environment & occupational health & safety:
1) 了解公司質(zhì)量環(huán)境安全方針,遵守和執(zhí)行公司管理體系文件規(guī)定;
1) understand company policy, compliance with company requirement;
2) 了解并遵守工作相關(guān)的法律法規(guī);
2) understand and abide by rule during work;
3) 了解工作范圍的危險源和控制方法。
3) understand the hazard resource and control method during work.
4) 了解顧客質(zhì)量環(huán)境安全政策,遵守和執(zhí)行顧客要求;
4) understand customer quality/ehs policy, compliance with customer requirement.
崗位需求 job requirements:
1) 機(jī)械專業(yè)或汽車專業(yè)本科以上學(xué)歷。有汽車行業(yè)技術(shù)背景更佳。
1) bachelor degree or above on mechanical or automobile professional.a technical background especially in the automotive sector is a plus.
2) 3年以上汽車行業(yè)客戶溝通和合作經(jīng)驗
2) three years automotive industry e_perience in customer communication and cooperation
3) 有相關(guān)質(zhì)量工作經(jīng)驗, 熟悉ford的特殊要求
3) related to the quality of work e_perience, familiar with ford special requirement
4) 有問題解決的技能
4) problem solving skill
5) 知曉并能運(yùn)用質(zhì)量工具和統(tǒng)計方法
5) know and can apply quality tool and statistic method
6)良好的合作及溝通能力
6) strong skills of coordination and communication
7) 有較強(qiáng)的自主性和自學(xué)能力
7) self-motivated and strong self-learning capability
8) 較強(qiáng)的英語口語及書寫能力,熟練掌握計算機(jī)操作
8) fluent in both oral and written english as well as good skills of computer application.
9) 能適應(yīng)經(jīng)常出差
9) willing to travel for business frequently.
10) 有良好的團(tuán)隊合作精神
10) teamwork spirit.