- 目錄
崗位職責是什么
外圍崗位職責指的是在企業(yè)運營中，位于核心業(yè)務流程之外，但對整體運營起著輔助和支持作用的工作角色。這些崗位通常涉及企業(yè)的行政管理、人力資源、市場公關、客戶服務等多個領域。
崗位職責要求
1. 熟悉企業(yè)政策和流程：外圍崗位人員需全面了解公司的規(guī)章制度，確保工作的合規(guī)性。
2. 專業(yè)技能：具備崗位所需的特定技能，如行政管理的組織協(xié)調能力，人力資源的招聘與培訓技巧，市場公關的溝通策略等。
3. 協(xié)作精神：外圍崗位工作往往需要與其他部門緊密合作，因此良好的團隊協(xié)作能力至關重要。
4. 問題解決：能夠獨立處理日常工作中遇到的問題，并在必要時提出改進方案。
5. 適應性：外圍崗位職責可能隨企業(yè)需求變化而調整，員工應具備快速適應新任務的能力。
崗位職責描述
外圍崗位職責的執(zhí)行者扮演著企業(yè)內部的“潤滑劑”角色，他們確保企業(yè)的日常運作順暢無阻。例如，行政人員負責維護辦公環(huán)境，協(xié)調內外部資源；人力資源專員負責招聘、培訓和員工福利，提升員工滿意度；市場公關專員則負責企業(yè)形象塑造，建立和維護與公眾的良好關系；客戶服務代表則是企業(yè)與客戶之間的橋梁，處理客戶咨詢和投訴，提升客戶體驗。
有哪些內容
1. 行政管理：包括辦公設備管理、會議安排、文檔整理、接待訪客等。
2. 人力資源：涵蓋招聘與面試、員工培訓、績效評估、薪酬福利管理等。
3. 市場公關：涉及品牌推廣、公關活動策劃、媒體關系管理、危機公關應對等。
4. 客戶服務：處理客戶咨詢、訂單處理、售后服務、客戶滿意度調查等。
5. 內部溝通：協(xié)助各部門間的溝通協(xié)調，確保信息準確傳遞。
6. 數據分析：收集和分析相關數據，為決策提供支持。
7. 法規(guī)遵守：確保企業(yè)運營符合法律法規(guī)，預防潛在風險。
外圍崗位的工作人員以其專業(yè)性和靈活性，為企業(yè)構建穩(wěn)定、高效的運營環(huán)境，為企業(yè)的持續(xù)發(fā)展貢獻力量。他們的工作雖然不處于聚光燈下，但卻是企業(yè)成功不可或缺的一部分。
外圍崗位職責范文
第1篇 外圍銷售崗位職責
助理銷售經理,湖北外圍 sales forecast, budget and objectives
? develop and manage operatively weekly rolling sales forecasts for the assigned district
? ensures in line with business objectives the proper management of budget (reach targets on trade spending, returns, profits)
customer plans and sales development
? detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned district (business blocks kpis)
? properly distribute resources (human, financial, posm, etc.) for most effective roi
negotiation
? presents, negotiate and sign agreed budget with distributors if any (define and communicate objectives and policy to customers)
field management
? defines with distributor the level of service e_pected (business model, dedicated vs shared sales force, kpis etc) and monitor the actual outcome
? ensure application of national and local ka agreements
? ensure achievement of the district sales targets (building blocks kpis)
? propose sales force structure – dedicated vs shared sales force etc., location, headcount
? manage distributors and wholesalers, ensure payment, follow up credits and assure the information flow from distributors on sales and e_penses
planning and control
? plans daily and weekly routing and ensures conformity by sales representatives
? monitors field activities performance and accomplishment of sales conditions, agreements and relevant bb kpis
? ensure stock management and control, propose actions to resolve over-stocks, out-of stocks
? ensure that all agreed reports are provided timely and accurately - from distributor, from the sales force (in store scorecard) and ensure accuracy, up & down with kam (actuals on stocks and sales, freshness, other regional reports, reports from promoters)
marketing and trade marketing
? implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles
? ensure implementation of tm activities, active and proper in-store activities e_ecution
? is responsible for control: visibility, positioning of posm and takes measures to e_ecute trade marketing activities if they are not in place
? makes proposals on new types of posm and in-store activities to regional tm supervisor
? control work of promoter (during market visit) – presence, presentation etc. report on issues to regional trade marketing supervisor.
managing human resources
? define sales targets to field team for the structure managed by sku, control results
? regularly evaluate performance of the structure assigned through joint visits and market visits: evaluate achievement of the bb kpis, effect coaching and motivate subordinates
? participate in recruitment and selection according to the job descriptions and company values
? train new comers on merchandising, sales skills, trade marketing e_ecution, e_plain sales principles and commercial policy, communicate new products, new projects, promo etc.
other tasks assigned by line manager or company
sales forecast, budget and objectives
? develop and manage operatively weekly rolling sales forecasts for the assigned district
? ensures in line with business objectives the proper management of budget (reach targets on trade spending, returns, profits)
customer plans and sales development
? detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned district (business blocks kpis)
? properly distribute resources (human, financial, posm, etc.) for most effective roi
negotiation
? presents, negotiate and sign agreed budget with distributors if any (define and communicate objectives and policy to customers)
field management
? defines with distributor the level of service e_pected (business model, dedicated vs shared sales force, kpis etc) and monitor the actual outcome
? ensure application of national and local ka agreements
? ensure achievement of the district sales targets (building blocks kpis)
? propose sales force structure – dedicated vs shared sales force etc., location, headcount
? manage distributors and wholesalers, ensure payment, follow up credits and assure the information flow from distributors on sales and e_penses
planning and control
? plans daily and weekly routing and ensures conformity by sales representatives
? monitors field activities performance and accomplishment of sales conditions, agreements and relevant bb kpis
? ensure stock management and control, propose actions to resolve over-stocks, out-of stocks
? ensure that all agreed reports are provided timely and accurately - from distributor, from the sales force (in store scorecard) and ensure accuracy, up & down with kam (actuals on stocks and sales, freshness, other regional reports, reports from promoters)
marketing and trade marketing
? implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles
? ensure implementation of tm activities, active and proper in-store activities e_ecution
? is responsible for control: visibility, positioning of posm and takes measures to e_ecute trade marketing activities if they are not in place
? makes proposals on new types of posm and in-store activities to regional tm supervisor
? control work of promoter (during market visit) – presence, presentation etc. report on issues to regional trade marketing supervisor.
managing human resources
? define sales targets to field team for the structure managed by sku, control results
? regularly evaluate performance of the structure assigned through joint visits and market visits: evaluate achievement of the bb kpis, effect coaching and motivate subordinates
? participate in recruitment and selection according to the job descriptions and company values
? train new comers on merchandising, sales skills, trade marketing e_ecution, e_plain sales principles and commercial policy, communicate new products, new projects, promo etc.
other tasks assigned by line manager or company
第2篇 外圍保安崗位職責
1、確實掌握安全事宜，服勤于大門前、大廳內、后門及各指定之警衛(wèi)崗；
2、遵行保安經理之指示，服勤安全警衛(wèi)勤務，確保財產與顧客安全；
3、忠于職守，并做到語言文明、禮貌待人，不借故刁難，不以職謀私；
4、熟悉公司治安環(huán)境情況，熟練掌握使用治安、消防報警電話和消防設備；
5、嚴格執(zhí)行接待和會客制度，外來人員聯(lián)系工作，門衛(wèi)與人事部聯(lián)系登記后，方可進入。
第3篇 外圍主管崗位職責
業(yè)務主管(外圍流通市場) 武漢智通恒大供應鏈科技股份有限公司 武漢智通恒大供應鏈科技股份有限公司,智通恒大,智通恒大 職責描述:
1、 開拓新資源、建立良好的客戶網絡;
2、 產品鋪市和新老客戶的維護及開發(fā)工作;
3、 創(chuàng)新思維,協(xié)助業(yè)務員努力完成銷售任務;
4、 掌握客戶庫存情況,根據客戶要求訂貨;
5、 及時回收貨款、清收超期應收帳款,協(xié)助財務部門完成結算工作;
6、 協(xié)助客戶制訂促銷計劃;
7、 進行客戶滿意度調查、進行產品調查;
任職要求:
1、熟悉外圍市場,有外圍客戶資源優(yōu)先
2、身體健康,熱愛銷售
3、有快消行業(yè)銷售經驗,有酒水行業(yè)銷售經驗優(yōu)先
第4篇 外圍銷售代表崗位職責
性別:不限
崗位職責:
吃苦耐勞,有一定的銷售經驗,能適應出差要求。
