崗位職責(zé)是什么
外圍崗位職責(zé)指的是在企業(yè)運(yùn)營中，位于核心業(yè)務(wù)流程之外，但對(duì)整體運(yùn)營起著輔助和支持作用的工作角色。這些崗位通常涉及企業(yè)的行政管理、人力資源、市場公關(guān)、客戶服務(wù)等多個(gè)領(lǐng)域。
崗位職責(zé)要求
1. 熟悉企業(yè)政策和流程：外圍崗位人員需全面了解公司的規(guī)章制度，確保工作的合規(guī)性。
2. 專業(yè)技能：具備崗位所需的特定技能，如行政管理的組織協(xié)調(diào)能力，人力資源的招聘與培訓(xùn)技巧，市場公關(guān)的溝通策略等。
3. 協(xié)作精神：外圍崗位工作往往需要與其他部門緊密合作，因此良好的團(tuán)隊(duì)協(xié)作能力至關(guān)重要。
4. 問題解決：能夠獨(dú)立處理日常工作中遇到的問題，并在必要時(shí)提出改進(jìn)方案。
5. 適應(yīng)性：外圍崗位職責(zé)可能隨企業(yè)需求變化而調(diào)整，員工應(yīng)具備快速適應(yīng)新任務(wù)的能力。
崗位職責(zé)描述
外圍崗位職責(zé)的執(zhí)行者扮演著企業(yè)內(nèi)部的“潤滑劑”角色，他們確保企業(yè)的日常運(yùn)作順暢無阻。例如，行政人員負(fù)責(zé)維護(hù)辦公環(huán)境，協(xié)調(diào)內(nèi)外部資源；人力資源專員負(fù)責(zé)招聘、培訓(xùn)和員工福利，提升員工滿意度；市場公關(guān)專員則負(fù)責(zé)企業(yè)形象塑造，建立和維護(hù)與公眾的良好關(guān)系；客戶服務(wù)代表則是企業(yè)與客戶之間的橋梁，處理客戶咨詢和投訴，提升客戶體驗(yàn)。
有哪些內(nèi)容
1. 行政管理：包括辦公設(shè)備管理、會(huì)議安排、文檔整理、接待訪客等。
2. 人力資源：涵蓋招聘與面試、員工培訓(xùn)、績效評(píng)估、薪酬福利管理等。
3. 市場公關(guān)：涉及品牌推廣、公關(guān)活動(dòng)策劃、媒體關(guān)系管理、危機(jī)公關(guān)應(yīng)對(duì)等。
4. 客戶服務(wù)：處理客戶咨詢、訂單處理、售后服務(wù)、客戶滿意度調(diào)查等。
5. 內(nèi)部溝通：協(xié)助各部門間的溝通協(xié)調(diào)，確保信息準(zhǔn)確傳遞。
6. 數(shù)據(jù)分析：收集和分析相關(guān)數(shù)據(jù)，為決策提供支持。
7. 法規(guī)遵守：確保企業(yè)運(yùn)營符合法律法規(guī)，預(yù)防潛在風(fēng)險(xiǎn)。
外圍崗位的工作人員以其專業(yè)性和靈活性，為企業(yè)構(gòu)建穩(wěn)定、高效的運(yùn)營環(huán)境，為企業(yè)的持續(xù)發(fā)展貢獻(xiàn)力量。他們的工作雖然不處于聚光燈下，但卻是企業(yè)成功不可或缺的一部分。
外圍崗位職責(zé)范文
第1篇 外圍銷售崗位職責(zé)
助理銷售經(jīng)理,湖北外圍 sales forecast, budget and objectives
? develop and manage operatively weekly rolling sales forecasts for the assigned district
? ensures in line with business objectives the proper management of budget (reach targets on trade spending, returns, profits)
customer plans and sales development
? detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned district (business blocks kpis)
? properly distribute resources (human, financial, posm, etc.) for most effective roi
negotiation
? presents, negotiate and sign agreed budget with distributors if any (define and communicate objectives and policy to customers)
field management
? defines with distributor the level of service e_pected (business model, dedicated vs shared sales force, kpis etc) and monitor the actual outcome
? ensure application of national and local ka agreements
? ensure achievement of the district sales targets (building blocks kpis)
? propose sales force structure – dedicated vs shared sales force etc., location, headcount
? manage distributors and wholesalers, ensure payment, follow up credits and assure the information flow from distributors on sales and e_penses
planning and control
? plans daily and weekly routing and ensures conformity by sales representatives
? monitors field activities performance and accomplishment of sales conditions, agreements and relevant bb kpis
? ensure stock management and control, propose actions to resolve over-stocks, out-of stocks
? ensure that all agreed reports are provided timely and accurately - from distributor, from the sales force (in store scorecard) and ensure accuracy, up & down with kam (actuals on stocks and sales, freshness, other regional reports, reports from promoters)
marketing and trade marketing
? implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles
? ensure implementation of tm activities, active and proper in-store activities e_ecution
? is responsible for control: visibility, positioning of posm and takes measures to e_ecute trade marketing activities if they are not in place
? makes proposals on new types of posm and in-store activities to regional tm supervisor
? control work of promoter (during market visit) – presence, presentation etc. report on issues to regional trade marketing supervisor.
managing human resources
? define sales targets to field team for the structure managed by sku, control results
? regularly evaluate performance of the structure assigned through joint visits and market visits: evaluate achievement of the bb kpis, effect coaching and motivate subordinates
? participate in recruitment and selection according to the job descriptions and company values
? train new comers on merchandising, sales skills, trade marketing e_ecution, e_plain sales principles and commercial policy, communicate new products, new projects, promo etc.
other tasks assigned by line manager or company
sales forecast, budget and objectives
? develop and manage operatively weekly rolling sales forecasts for the assigned district
? ensures in line with business objectives the proper management of budget (reach targets on trade spending, returns, profits)
customer plans and sales development
? detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned district (business blocks kpis)
? properly distribute resources (human, financial, posm, etc.) for most effective roi
negotiation
? presents, negotiate and sign agreed budget with distributors if any (define and communicate objectives and policy to customers)
field management
? defines with distributor the level of service e_pected (business model, dedicated vs shared sales force, kpis etc) and monitor the actual outcome
? ensure application of national and local ka agreements
? ensure achievement of the district sales targets (building blocks kpis)
? propose sales force structure – dedicated vs shared sales force etc., location, headcount
? manage distributors and wholesalers, ensure payment, follow up credits and assure the information flow from distributors on sales and e_penses
planning and control
? plans daily and weekly routing and ensures conformity by sales representatives
? monitors field activities performance and accomplishment of sales conditions, agreements and relevant bb kpis
? ensure stock management and control, propose actions to resolve over-stocks, out-of stocks
? ensure that all agreed reports are provided timely and accurately - from distributor, from the sales force (in store scorecard) and ensure accuracy, up & down with kam (actuals on stocks and sales, freshness, other regional reports, reports from promoters)
marketing and trade marketing
? implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles
? ensure implementation of tm activities, active and proper in-store activities e_ecution
? is responsible for control: visibility, positioning of posm and takes measures to e_ecute trade marketing activities if they are not in place
? makes proposals on new types of posm and in-store activities to regional tm supervisor
? control work of promoter (during market visit) – presence, presentation etc. report on issues to regional trade marketing supervisor.
managing human resources
? define sales targets to field team for the structure managed by sku, control results
? regularly evaluate performance of the structure assigned through joint visits and market visits: evaluate achievement of the bb kpis, effect coaching and motivate subordinates
? participate in recruitment and selection according to the job descriptions and company values
? train new comers on merchandising, sales skills, trade marketing e_ecution, e_plain sales principles and commercial policy, communicate new products, new projects, promo etc.
other tasks assigned by line manager or company
第2篇 外圍保安崗位職責(zé)
1、確實(shí)掌握安全事宜，服勤于大門前、大廳內(nèi)、后門及各指定之警衛(wèi)崗；
2、遵行保安經(jīng)理之指示，服勤安全警衛(wèi)勤務(wù)，確保財(cái)產(chǎn)與顧客安全；
3、忠于職守，并做到語言文明、禮貌待人，不借故刁難，不以職謀私；
4、熟悉公司治安環(huán)境情況，熟練掌握使用治安、消防報(bào)警電話和消防設(shè)備；
5、嚴(yán)格執(zhí)行接待和會(huì)客制度，外來人員聯(lián)系工作，門衛(wèi)與人事部聯(lián)系登記后，方可進(jìn)入。
第3篇 外圍主管崗位職責(zé)
業(yè)務(wù)主管(外圍流通市場) 武漢智通恒大供應(yīng)鏈科技股份有限公司 武漢智通恒大供應(yīng)鏈科技股份有限公司,智通恒大,智通恒大 職責(zé)描述:
1、 開拓新資源、建立良好的客戶網(wǎng)絡(luò);
2、 產(chǎn)品鋪市和新老客戶的維護(hù)及開發(fā)工作;
3、 創(chuàng)新思維,協(xié)助業(yè)務(wù)員努力完成銷售任務(wù);
4、 掌握客戶庫存情況,根據(jù)客戶要求訂貨;
5、 及時(shí)回收貨款、清收超期應(yīng)收帳款,協(xié)助財(cái)務(wù)部門完成結(jié)算工作;
6、 協(xié)助客戶制訂促銷計(jì)劃;
7、 進(jìn)行客戶滿意度調(diào)查、進(jìn)行產(chǎn)品調(diào)查;
任職要求:
1、熟悉外圍市場,有外圍客戶資源優(yōu)先
2、身體健康,熱愛銷售
3、有快消行業(yè)銷售經(jīng)驗(yàn),有酒水行業(yè)銷售經(jīng)驗(yàn)優(yōu)先
第4篇 外圍銷售代表崗位職責(zé)
性別:不限
崗位職責(zé):
吃苦耐勞,有一定的銷售經(jīng)驗(yàn),能適應(yīng)出差要求。
