第1篇 個人工作總結(jié)英文 2150字
個人工作總結(jié) 英文
dell to work for nearly a year. also learned a lot of knowledge and technology. the most important is to learn the job and working attitude.
1.when beginning to dell. is a very strange environment for anything. don't know. it's also met so many questions. for me， the best way is to put the record troubleshooting. every time a new problems that are organized into their notes or document that appear similar problems can quickly after the solution.
2.when customers coming. tt i would first send mail to inform customer if i were to restart type or shutdown would first and customers confirmation downtime. to solve the problem. if the problem is i will notify to the owner problem. when there is progress of server to build. found a very efficient way is to support the dhcp. premise. visit altris server in the server list altris drac through iso files. connect to iso and then build do in the local computer by remote control drac open again. i.e. artirs server effect is starting to iso files. altris server must correspond to the local lab or dc) such as dalian and xiamen corresponding xmn2max01 is local computer is open and remote control operated interface. reduced pressure artirs server. don't need artirs in the server remotely operated for four server startup. is no problem. i tested. plus， if network audit and config without problems or hardware. within one day after can be successfully completed 8 sets the remote server build.
3.when there is a problem. the methods to solve the problems actually there will be many. but only one best way. when problems arise when the work under simple analysis process. make a clear， and efficiency of working process is very important. but must be good at summing up. many server broken， for example， memory and disk after such a motherboard hardware problems. under normal circumstances should be to apply for to buy new again， but can be found in the server these home before the server can provide the corresponding hardware replace (premise is to replace the hardware specifications must match.) this is neither can solve problems can also reduce unnecessary costs. dalian on the server is so many home in the server drop again.
4.when faced with a new problem didn't know how to solve. absolutely not relying on their ideas or experience to do. to understand must consult the expert predecessors. only in this way can we know what to do， why do， what to do good to others. when will consult the euphemism polite people not to ask.
5.in this year. do yourself. research job is linux operating system and the vmware has been my pursuit of the path and ideals. if there is a chance for dell. will it do in a proficient linux vmware senior engineer.
6.i didn't finish all the training. i'll try to attend the training must be on hand. if no matter the job. i'll pick out some additional training and career development to help me to attend.
finally dell. thank you very much for me to let me in good chance landings study and work here. thank you for the recognition and kennie me at work all the people who helped me. i'll work harder to make their own contribution to dell.
個人工作總結(jié) 英文
1. database daily monitoring and maintenance
real-time local factories and cic， open the database operation monitoring， such as db lock， cpu and memory usage， wait event， etc.
periodic table space usage， the database backup status monitoring.
2. database emergency and emergency treatment
database on op reports an exception for timely processing， such as shutdown， alter db log an error ora-， table space-thresholds， archiving， and backup failed， etc.
3， database optimization
on the business performance of the database for tuning， and monitoring to identify slow-running sql.
through the optimization of the database on lntdern1_lntprod to cpu usage significantly decreased， as poland has done a project online.
there are also on lgesymdbsy1m_chmes， lgent_ntmes， lnt-xm， sql tuning， some business module performance has dramatically improved.
4， database， and backup and recovery
due to business needs， such as for a new server， deploy， development environment， completed a production environment for data backup and recovery，
on the part of the plant database do backup policy adjustments. if lgent_gspisnd lgechmwddbj0q_ezptest lgehn_mes， etc，
5. complete new database creation and patch
due to business needs， create and deploy a new database， such as the cnmas， chnatmt
and team members completed the cic dblink patch upgrade all databases， and other security patch upgrade
6， domestic travel project and human support
(1). the complete guangzhou lgd database deployment projects
(2). the complete project of tianjin fanhan database optimization
(3). daily to fuzhou mkl database monitoring and maintenance
7. participation in the database migration and integration
and team members completed a lgechmdbbj1q server database consolidation and migration work
8， keb rac database environment monitoring and maintenance
9， new technology and skills upgrading of learning
through their own learning， on aix， solaris， unix， linux systems have a better understanding of oracle 10g11g enhances learning
the next annual work plans and prospects:
1. do a good job database daily monitoring and maintenance work.
2. database emergency treatment to more timely and accurate.
3， conscientious and individual business sector database support.
4. on the database high availability， and new technologies are more in-depth learning to adapt to the company's development.
individual assessment and concluded:
all in all this work is done smoothly， as a member of the dba team， be responsible for completing the leaders and team tasks， assigned by the minister
timely and accurate processing of various database exception， the maintenance system stability， the error loss to a minimum. be careful to comply with company rules and regulations， the sense of ownership.
in a year's work， i feel my ability of technology has dramatically improved， so i hope the new year wage increase can be adapted to reflect my values.
finally， i wish the company and our departments and the team of everyone in the new year is a good development.
thank you！
第2篇 英語老師個人工作總結(jié)英文 3600字
初中英語教師個人總結(jié)范文：
九年級第一學(xué)期的工作已接近尾聲，這是我第一次帶九年級畢業(yè)班，教學(xué)上遇到了前所未有的挑戰(zhàn)。我虛心請教師父、潛心研究教法、在實踐中摸索前進。經(jīng)過一個學(xué)期的努力，學(xué)到了很多教學(xué)經(jīng)驗，也取得了應(yīng)有的成績。以下是對本學(xué)期教學(xué)情況的簡要總結(jié)。
一、培養(yǎng)英語學(xué)習(xí)興趣
英語作為一門外語，對大多數(shù)學(xué)生而言，既生疏又困難。在這樣一種大環(huán)境之下，要教好英語，就要讓學(xué)生喜愛英語，讓他們對英語產(chǎn)生興趣。為此，我采取了一些方法，如盡多使用多媒體設(shè)備進行教學(xué);開展形式多樣、生動活潑的課堂語言實踐活動;介紹英美國家的文化，生活故事;幫助班上的同學(xué)改英文名等等。使他們了解英語、喜歡英語，從而培養(yǎng)了學(xué)生學(xué)習(xí)英語的興趣。目前，我們班學(xué)生對英語學(xué)習(xí)的興趣始終穩(wěn)定在較高水平。
二、認真?zhèn)湔n、上課，改進教學(xué)方式、注重輔導(dǎo)學(xué)法
在集體備課的基礎(chǔ)上，我能自覺鉆研教材、研究學(xué)生，進行二次備課。雖然辛苦，但事實證明是值得的。
教態(tài)自然、講課生動、難易適中、照顧全部，課堂就能夠吸引住學(xué)生。本人能做到每天都有積極的精神狀態(tài)，讓學(xué)生感受到一種積極的學(xué)習(xí)氣氛。我能遵循聽說領(lǐng)先、讀寫跟上的教學(xué)要求，努力加大課堂訓(xùn)練量，加快課堂節(jié)奏，切實提高課堂教學(xué)效率。除保證課堂效果之外，還需要讓學(xué)生課外多讀，多講，多練。為此，在早讀時，我堅持到班輔導(dǎo)，發(fā)現(xiàn)問題及時糾正。課后堅持認真批改學(xué)生作業(yè)，發(fā)現(xiàn)問題及時解決。對部分不自覺的同學(xué)還采取強硬背誦等方式，以打好他們的初一基礎(chǔ)。
三、做好“培優(yōu)轉(zhuǎn)差”
按以往經(jīng)驗，學(xué)生在英語學(xué)習(xí)進入一定階段后，會出現(xiàn)好差分化現(xiàn)象，尤其是7a教材開始啟用、學(xué)習(xí)難度加深以后。為此，我制定了具體的“培優(yōu)轉(zhuǎn)差”計劃和目標，對這部分同學(xué)進行有計劃的輔導(dǎo)。例如我把這批同學(xué)分為三個組。第一組是有一定基礎(chǔ)，但平時懶動腦筋不學(xué)的同學(xué)，對這些同學(xué)，我采取集體輔導(dǎo)，給他們分配固定任務(wù)，不讓他們有偷懶的機會，讓他們發(fā)揮應(yīng)有水平;第二組是肯學(xué)、但學(xué)習(xí)能力不強的同學(xué)。對這部分同學(xué)進行耐心指導(dǎo)，多加鼓勵，慢慢提高他們的成績;第三組是紀律松散、基礎(chǔ)不好、學(xué)習(xí)又不認真的同學(xué)。對這部分人進行課余時間個別輔導(dǎo)。由于實施了分類輔導(dǎo)，針對性強，效果比較明顯。 一個學(xué)期的努力效果如何，期末考試就是一種考驗了。無論成績高低，都體現(xiàn)了我在這學(xué)期的教學(xué)成果。我明白到這并不是最重要的，重要的是這學(xué)期本人確實學(xué)到很多，重要的是如何總結(jié)得失，以期在下學(xué)期后做得更好。因此，無論怎樣辛苦，我都會繼續(xù)努力，多問、多想、多向書本、專家、同行學(xué)習(xí)，爭取更大的進步。
初中英語教師個人總結(jié)范文：
回顧這學(xué)年的'工作，使我感到既繁忙又充實，特別是在校領(lǐng)導(dǎo)的領(lǐng)導(dǎo)下，我的教學(xué)思想和教學(xué)水平都得到了很大的提高，并取得了一些成績。下面我將這一學(xué)年的工作總結(jié)如下：
一、思想政治方面
在這學(xué)年的教學(xué)工作中， 我自始至終以認真、嚴謹?shù)墓ぷ鲬B(tài)度，勤懇、堅持不懈的工作精神從事英語教學(xué)。在教學(xué)中，能夠做到為人師表，關(guān)愛學(xué)生，幫助學(xué)生對英語學(xué)習(xí)充滿學(xué)習(xí)熱情和信心。
二、業(yè)務(wù)素質(zhì)方面
為了適應(yīng)課改的需要，我不斷地鉆研新的教學(xué)理念，探索新的教學(xué)方法，不斷將自己的所學(xué)運用到課堂教學(xué)之中。本人能做到每天都有積極的精神狀態(tài)，讓學(xué)生感受到一種積極的學(xué)習(xí)氣氛。我能遵循聽說領(lǐng)先、讀寫跟上的教學(xué)要求，努力加大課堂訓(xùn)練量，加快課堂節(jié)奏，切實提高課堂教學(xué)效率。課后堅持認真批改學(xué)生作業(yè)，發(fā)現(xiàn)問題及時解決。對部分不自覺的同學(xué)還采取強硬背誦等方式，以打好他們的基礎(chǔ)。
由于經(jīng)驗頗淺，許多地方存在不足，希望在未來的日子里，能在各位領(lǐng)導(dǎo)老師的指導(dǎo)下，取得更好成績。
回顧這學(xué)年的工作，我的教學(xué)思想和教學(xué)水平都得到了很大的提高，下面我將這一學(xué)年的工作總結(jié)如下：
一、思想政治方面
在這學(xué)年的教學(xué)工作中， 我自始至終以認真、嚴謹?shù)墓ぷ鲬B(tài)度，勤懇、堅持不懈的工作精神從事英語教學(xué)。在教學(xué)中，能夠做到為人師表，關(guān)愛學(xué)生，幫助學(xué)生對英語學(xué)習(xí)充滿學(xué)習(xí)熱情和信心。
二、業(yè)務(wù)素質(zhì)方面
為了適應(yīng)課改的需要，我不斷地鉆研新的教學(xué)理念，探索新的教學(xué)方法，不斷將自己的所學(xué)運用到課堂教學(xué)之中，并積極與我校的其他英語教師研究教材、教法。
三、教育教學(xué)工作方面
認真搞好備課，特別是集體備課。教學(xué)中，備課是一個必不可少，十分重要的環(huán)節(jié)。備課充分，能調(diào)動學(xué)生的積極性，上課效果就好。因此，了解和分析學(xué)生情況，有針對地教對教學(xué)成功與否至關(guān)重要至關(guān)重要。因此教學(xué)時針對不同情況，在授課時采取了不同的方法。效果就比較理想。
以上就是我在本學(xué)年的教學(xué)工作總結(jié)。由于經(jīng)驗頗淺，許多地方存在不足，希望在未來的日子里，能在各位領(lǐng)導(dǎo)老師的指導(dǎo)下，取得更好成績。
為了使我在今后的教育教學(xué)工作中取得更大的進步。下面我將這一學(xué)年的工作總結(jié)如下：
一、思想方面
在這學(xué)年的教學(xué)工作中， 我自始至終以認真、嚴謹?shù)墓ぷ鲬B(tài)度，勤懇、堅持不懈的工作精神從事英語教學(xué)。我積極響應(yīng)學(xué)校的各項號召，積極參加政治學(xué)習(xí)，認真領(lǐng)會學(xué)習(xí)內(nèi)容，以教師職業(yè)道德規(guī)范為準繩，嚴格要自己。在教學(xué)中，能夠做到為人師表，關(guān)愛學(xué)生，幫助學(xué)生對英語學(xué)習(xí)充滿學(xué)習(xí)熱情和信心。
二、教育教學(xué)工作方面
教學(xué)中，備課是一個必不可少，十分重要的環(huán)節(jié)，備學(xué)生，又要備教法。備課不充分或者備得不好，會嚴重影響課堂氣氛和積極性，曾有一位前輩對我說：“備課 備不好，倒不如不上課，否則就是白費心機?！蔽颐靼椎絺湔n的重要性，因此，每天我都花費大量的時間在備課之上，認認真真鉆研教材和教法，不滿意就不收工。 雖然辛苦，但事實證明是值得的。
以上就是我在本學(xué)年的教學(xué)工作總結(jié)。由于經(jīng)驗頗淺，許多地方存在不足，希望在未來的日子里，能在各位領(lǐng)導(dǎo)老師的指導(dǎo)下，取得更好成績。
一個學(xué)年即將過去，回想起這學(xué)年走過發(fā)風(fēng)風(fēng)雨雨，看著學(xué)生們滿臉的微笑，作為他們的生活老師，心里感到甜滋滋的。
在平時的工作中，我注重關(guān)心孩子們的健康成長，做到適時開窗換氣，保證宿舍既暖和又留有新鮮空氣，特別是注意關(guān)照一些特殊的孩子。在工作中，對他們要多一份關(guān)愛，當發(fā)現(xiàn)他們有特殊情況時，就要盡量幫助他們。
我還注重培養(yǎng)孩子的自我保護意識。
良好的常規(guī)可以使學(xué)生生活得到有益的調(diào)解。我校利用大課間的時間讓學(xué)生進行體育活動，我就交給孩子一些安全意識和自我保護能力，如碰傷、流鼻血的簡單處理方法。出汗過多就要注意身體等?？梢哉f，當好一個生活老師不是一件容易的事，一要有高度的責(zé)任心，二要勤快不怕臟，三要細心、耐心。
關(guān)心、愛護每個學(xué)生，是我的責(zé)任。他們吃得下，睡得好，不生病，讓他們感到家一般的溫暖，是我的愿望。在工作中，還有不足之處，在今后的工作中應(yīng)加倍努力，盡量做到讓學(xué)校放心，讓家長滿意。
學(xué)校是德育的重要場所，在生活區(qū)這一塊，生活教師便是主角，我在本學(xué)年做了以下幾方面工作：
一、 尊重、理解、信任學(xué)生
對學(xué)生的尊重和期望，我不僅僅表現(xiàn)在口頭上，更是注意言行一致，貫穿在整個自我道德教育過程中，比如，在和學(xué)生談心時，我總要選擇能與他們的目光平視的方位來進行，這樣與人相處的方式態(tài)度就總透著待人的誠意;再如，我在學(xué)生的面前從不批駁“對于新生事物的敏感性，學(xué)生強過老師”自己正在忙著認識一些新事物，學(xué)習(xí)一些新知識，看一些較經(jīng)典的書籍刊物，使自己和學(xué)生談心時充滿時代氣息。
二、 提高學(xué)生自理能力、嚴格要求
生活老師，首先必須先從寢室的常規(guī)管理做起。所以我每個天都要下寢室很多次。寢室是學(xué)生的第二個家，只有抓好寢室的衛(wèi)生和紀律等常規(guī)，才能讓學(xué)生有一個比安靜，整潔的休息的良好環(huán)境。所以每天我都會去寢室進行常規(guī)檢查，為了搞好寢室工作，我決定發(fā)展學(xué)生實行“傳、幫、帶”讓做得好的同學(xué)當“小老師”。同時，我們還開展了一系列的寢室文化活動。學(xué)生發(fā)揮自己的聰明才智，自己動手，布置寢室，簡單大方，又充滿創(chuàng)意，使學(xué)生的小家更加融洽，迸發(fā)出勃勃生機。
經(jīng)過一個學(xué)年的磨合，我已經(jīng)熟悉了這里的工作流程和工作內(nèi)容;使我得以在這里施展自己的抱負，為我創(chuàng)造了更多的發(fā)展空間，我想再沒有什么能比這給我?guī)砀嗟目鞓?，我會盡力去做好我的工作。
我在本學(xué)年做了以下幾方面工作：
一、以人為核心，深入抓好生活區(qū)衣、食、住、行各項工作
“以人為本”、“以學(xué)生的發(fā)展為本”是我校教育模式的基本理念。根據(jù)這個教育理念，開展生活區(qū)衣食住行各項工作，堅持按照學(xué)校及部門制定的管理制度，層層檢查，月月評比，不斷完善各項常規(guī)檢查制度，并根據(jù)生活區(qū)的特點，每月制定一種綜合主題教育活動，讓學(xué)生親自參與策劃與活動，每月堅持評比與獎勵。
二、承擔(dān)起學(xué)校教育與家庭教育的雙重責(zé)任
學(xué)校辦學(xué)至今，大量的工作實踐充分說明了指導(dǎo)教師在學(xué)校教育和家庭教育中所負的雙重責(zé)任。重點抓好學(xué)生文明禮貌教育和理想立志教育，繼續(xù)記錄好《指導(dǎo)教師工作手冊》、學(xué)生談話記錄等，為了進一步加強與家長之間的溝通，增加一項與家長談話記錄，及時記錄家長反映的情況。
新的學(xué)年開始了，新的世紀正在起程。我相信，在新的征途上一定能百尺竿頭，更進一步，勇創(chuàng)新高峰。
第3篇 個人工作總結(jié)英文版 3650字
個人工作總結(jié)英文版
本文是個人工作總結(jié)英文版范文，總結(jié)是對前段社會實踐活動進行全面回顧、檢查的文種，這決定了總結(jié)有很強的客觀性特征。它是以自身的實踐活動為依據(jù)的，所列舉的`事例和數(shù)據(jù)都必須完全可靠，確鑿無誤，任何夸大、縮小、隨意杜撰、歪曲事實的做法都會使總結(jié)失去應(yīng)有的價值。讓我們通過以下的文章來了解。
個人工作總結(jié)英文版范文
dell to work for nearly a year. also learned a lot of knowledge and technology. the most important is to learn the job and working attitude.
1.when beginning to dell. is a very strange environment for anything. don't know. it's also met so many questions. for me， the best way is to put the record troubleshooting. every time a new problems that are organized into their notes or document that appear similar problems can quickly after the solution.
2.when customers coming. tt i would first send mail to inform customer if i were to restart type or shutdown would first and customers confirmation downtime. to solve the problem. if the problem is i will notify to the owner problem. when there is progress of server to build. found a very efficient way is to support the dhcp. premise. visit altris server in the server list altris drac through iso files. connect to iso and then build do in the local computer by remote control drac open again. i.e. artirs server effect is starting to iso files. altris server must correspond to the local lab or dc) such as dalian and xiamen corresponding xmn2max01 is local computer is open and remote control operated interface. reduced pressure artirs server. don't need artirs in the server remotely operated for four server startup. is no problem. i tested. plus， if network audit and config without problems or hardware. within one day after can be successfully completed 8 sets the remote server build.
3.when there is a problem. the methods to solve the problems actually there will be many. but only one best way. when problems arise when the work under simple analysis process. make a clear， and efficiency of working process is very important. but must be good at summing up. many server broken， for example， memory and disk after such a motherboard hardware problems. under normal circumstances should be to apply for to buy new again， but can be found in the server these home before the server can provide the corresponding hardware replace (premise is to replace the hardware specifications must match.) this is neither can solve problems can also reduce unnecessary costs. dalian on the server is so many home in the server drop again.
4.when faced with a new problem didn't know how to solve. absolutely not relying on their ideas or experience to do. to understand must consult the expert predecessors. only in this way can we know what to do， why do， what to do good to others. when will consult the euphemism polite people not to ask.
5.in this year. do yourself. research job is linux operating system and the vmware has been my pursuit of the path and ideals. if there is a chance for dell. will it do in a proficient linux vmware senior engineer.
6.i didn't finish all the training. i'll try to attend the training must be on hand. if no matter the job. i'll pick out some additional training and career development to help me to attend.
finally dell. thank you very much for me to let me in good chance landings study and work here. thank you for the recognition and kennie me at work all the people who helped me. i'll work harder to make their own contribution to dell.
個人工作總結(jié)英文版范文
up and down the chain of command， year-end performance reviews fill people with dread or with resentment， and very rarely with joy. both the givers and the receivers spend a lot of time on the reviews， yet they generally see them as an empty exercise. after all the procedural t’s are crossed and the i’s dotted， it takes people skills to get a real return on investment from this important， labor-intensive process. leaders need to set an example by turning a ritual into a productive effort.
this column addresses giving a review. in a subsequent article i’ll tackle how to get the most out of receiving a review. both articles aim to challenge you to shift your focus to the emotional experience on both sides of the table， and to increase the payback from year-end reviews by developing some key psychological skills.
the organizational barriers to having productive year-end reviews can be formidable. the tight link between reviews and compensation discourages openness and honesty. managers at all levels may think as much about their organization’s needs as about individual performance when they do the reviews. for example， interdepartmental rivalries can force a kind of uniformity on your reviews as you try to do the best you can for your people in terms of compensation. if your organization’s culture discourages open and honest feedback ('we don’t do warm and fuzzy')， you may feel constrained to just focus on the numbers. anything else might make you feel like an outlier and make your direct report feel singled out and anxious.
but even in an unfavorable organizational environment there are things you can control to get more from the process. by better understanding the experience on a gut emotional level and working on some key psychological skills， you can create a more useful experience and become a better leader in the process.
ideally， the year-end review is all about the employee’s development. as a leader committed to optimal performance， you understand the importance of the fit between an employee’s skills， talents， and career goals and his or her organizational role. when you know how best to connect the arc of individual development with the direction of your organization， you form a partnership for growth with the employee. this partnership depends on candid feedback on the individual’s performance， your identification of personal and organizational barriers to better performance and your ongoing availability to help remove those barriers.
managers commonly get derailed from the ideal developmental focus in year-end reviews by their own personal psychological challenges. it happens in these ways:
--conflict avoidance: a fear of conflict can lead you to avoid difficult--and also meaningful--performance discussions with your subordinates. that fear of conflict can arise from deep-seated personal issues， a lack of skills for managing conflict or both.
--need for approval: a strong need for approval often goes hand in hand with conflict avoidance. managers approach their roles as a vehicle for acceptance and admiration more often than is commonly acknowledged. if you seek affirmation from your employees， even unconsciously， you may be sacrificing longer-term development and performance in favor of short-term comfort and acceptance. at the same time， your inability to put your own needs aside makes it difficult to earn subordinates’ trust and respect.
--mistrust: your overall mistrust of people and their motives may make you think that employees don’t want to hear corrective feedback， can’t take it in and won’t use it constructively. if you have a high level of mistrust， you may be convinced that people in general are incapable of changing， are motivated by fear and learn only by being punished.
--lack of self-awareness: an inability to acknowledge your own motives and goals for the year-end review can mean mixed messages for your employees， sabotaging the process. for example， by denying your own negative feelings toward a subordinate， you may force the review into a developmental framework that’s frustrating for both you and the employee， who really needs to be managed out of the organization. at the other extreme， you could be hijacked by your own feelings of disappointment or envy and end up attacking an employee.
work on the following core psychological skills and you will increase the benefit you and your employees get from the reviews you must give this year:
--empathy: i take empathy to mean an accurate understanding of another’s emotional experience. empathy toward your employees starts with your reviewing your own experiences receiving feedback. it always pays to be able to put yourself in the other person’s shoes. be guided by an understanding that people generally overestimate their own performance. we humans are hard-wired to maintain a positive self-image， and we tend to reject painful criticism. your empathy increases when you deliberately seek to grasp what motivates people， what career goals are most important to them， what kind of standards they set for themselves and how they react to not living up to those standards. empathy will enable you to craft each review message in a way that motivates each person to grow.
--trustworthiness: without trust， the year-end review is dead on arrival. the effective review depends on trust; it is also a prime opportunity to build trust. work on your trustworthiness to make the review process more productive for all concerned. do you consistently have your employees’ best interests in mind? do you follow through on your commitments to facilitate their development? will you act in ways that go beyond your self-interest? take time to look in the mirror and consider whether others see you as trustworthy.
--self-knowledge: it isn’t easy to keep your own personal likes and dislikes out of your objective assessment of someone else’s work， achievements or failures. you need to be scrupulously honest with yourself， confronting your own needs， motives and biases whenever you approach your employees. take the time to reflect on your own experience receiving reviews to guide you to a better understanding of your strengths and weaknesses in the process. when you have strong personal feelings about an employee， you may want to consult trusted colleagues to get a different perspective.
going at the year-end performance review ritual with a fresh psychological perspective is a quick way to increase your payback from all the hours you will spend writing， reviewing and delivering important information. this year， acknowledge the strong emotions reviews elicit in you， as the giver， and in each person who receives the formal feedback. develop your own empathy， trustworthiness and self-knowledge to enable yourself to strike a better balance between the evaluative and developmental aspects of the review. your skill in laying out a path for better performance， identifying the employee’s core barriers to achieving his or her performance goals and providing ongoing assistance will enable you to both get the most from year-end reviews and grow as an authentic leader.
第4篇 xxxx年底工作總結(jié)報告?zhèn)€人中英文版 6250字
時間過得真快，不覺間在新的崗位上已經(jīng)工作了兩個春秋。
time flies， unconsciously in between new post have been working for two years.
兩年來，在學(xué)校黨委、行政的正確領(lǐng)導(dǎo)和大力支持下，在班子成員特別是集團總經(jīng)理和總支書記的指導(dǎo)、關(guān)心和幫助下，我注意加強思想政治學(xué)習(xí)，不斷加強個人修養(yǎng)和黨性鍛煉，自覺與____保持一致;在工作中我時刻牢記“三服務(wù)兩育人”的宗旨，恪盡職守、扎實工作，認真抓好分管工作，始終以一名共產(chǎn)黨員的標準嚴格要求自己，努力克服并糾正自身存在的問題，較好地完成了本職工作和領(lǐng)導(dǎo)交辦的各項任務(wù)，在總攬全局、統(tǒng)籌處理重大問題、協(xié)調(diào)內(nèi)外關(guān)系和主動開展工作等行政履職能力方面得到了進一步的鍛煉和提高。現(xiàn)簡要總結(jié)如下：
two years ago， in a school party committee， executive correct leadership and support， in the group members especially group general manager and general branch secretary guidance， care and the help， i pay attention to strengthen ideological and political learning， and constantly strengthen personal cultivation and the party spirit exercise， consciously keep consistent with the central party committee; in the work i always remember 'three service two education，' the purpose， fulfill their duties， the solid work， pays special attention to the serious charge of work， always with a communist party member's standard strict demands on themselves， and strive to overcome and correct their own problems， better to complete the job and the leadership turns over the handling various tasks， take overall responsibility the overall situation， to plan as a whole processing major problem， coordinating internal and external relations and active work resumption administrative ability obtained the further exercise and improve. we briefly summed up as follows:
一、積極參加思想政治學(xué)習(xí)，努力提高政治理論素養(yǎng)。
a， take an active part in ideological and political learning， and strive to improve the political theory accomplishment.
兩年來，我積極參加各類政治學(xué)習(xí)，認真學(xué)習(xí)黨的基礎(chǔ)理論和各項方針政策，重視對黨的十七大精神特別是學(xué)校第三次黨代會精神的學(xué)習(xí)，深刻領(lǐng)會其精神實質(zhì)，并結(jié)合學(xué)習(xí)深刻剖析自己工作中的不足，找出自己的差距，寫出心得體會，自覺以科學(xué)發(fā)展觀和校黨代會精神來指導(dǎo)自己的工作實踐，時刻注意自己的言行與____保持一致，努力提高自己的政治水平和理論修養(yǎng)。通過學(xué)習(xí)，我進一步認識到自己所肩負的責(zé)任，牢固確立了 “三服務(wù)兩育人”的宗旨觀念和科學(xué)發(fā)展觀等重要思想在工作中的指導(dǎo)地位，增強了顧全大局、堅持原則、身體力行、率先垂范的自覺性，自己的思想認識和理論水平上升到新的高度。
two years， i took an active part in all kinds of the political study， earnestly study the party's basic theory and various policies， attach importance to the essence of the 17th cpc especially school third party spirit of learning， a deep understanding of its essence， and in combination with the learning profound analysis of their work in of shortage， find out their gap， write comments， the determination to the scientific concept of development and school party spirit to guide their own work practice， always pay attention to his words and deeds remain consistent with the central party committee， and strive to improve their own political level and theory training. through the study， i further understand that his shoulder responsibility， established the 'three service two education' for the purpose of the concept of scientific development， and the important thought of the guiding position at work， enhance the wagging the dog， insist on principle， physically， takes the lead to hang fan's consciousness， their own ideological recognition and the theoretical level rise to new heights.
二、盡職盡責(zé)，扎實工作，廉潔自律，行政履職能力得到進一步提高。
second， conscientious， the solid work， honesty and self-discipline， administrative resumption ability has been improved.
兩年來，自己始終保持奮發(fā)有為的精神狀態(tài)，服從領(lǐng)導(dǎo)，顧全大局，嚴以律己，務(wù)實苦干。作為領(lǐng)導(dǎo)的副手，對總經(jīng)理交辦的工作，從不討價還價，保質(zhì)保量完成;對自己分內(nèi)的工作積極對待，努力完成，做到既不越位，又要到位，更不失職;在同班子其他幾位同志的工作協(xié)調(diào)上，做到真誠相待，互幫互學(xué)。在廉潔自律方面，能夠按照上級和黨委關(guān)于領(lǐng)導(dǎo)干部廉潔自律的各項規(guī)定，對自己高標準、嚴要求，認真規(guī)范從政行為，自覺接受監(jiān)督，始終做到自重、自盛自警、自勵。
two years， oneself always keep promising mental state， obey leadership， pay attention to the interests， who， pragmatic and hard work. as the deputy leader， the assigned by the general manager work， never bargain， accomplishing; to one's weight active treatment， and strive to complete， do neither offside， and to reach the designated position， more not dereliction of duty; in the same group several other comrades work coordination， do it with sincerity， teach and learn. in honesty and self-discipline， can according to ranking and the party committee about the leading cadre the provisions of honesty and self-discipline， high standard， strict requirement， carefully regulate behavior in politics， and consciously accept supervision， always do self-respect， from cheng zijing， self-excitation.
通過兩年多的工作磨練，在工作中自己能夠做到思路清晰，重點突出，責(zé)任明確，行政履職能力上了一個新臺階：一是培養(yǎng)了自己不畏困難、克服困難的精神。能夠以積極的心態(tài)應(yīng)對和處理在工作中出現(xiàn)的困難和問題，克服了以往工作中的急躁和畏難情緒。二是提高了承擔(dān)責(zé)任的勇氣和能力。在工作中努力做到公正、公平，遇事敢于負責(zé)勇于負責(zé)，不貪功不諉過，不推諉不扯皮。三是進一步提高了自己總攬大局、統(tǒng)籌全局、顧全大局的能力，進一步認識到團結(jié)合作的重要性。團結(jié)凝心聚力，團結(jié)出干勁，團結(jié)出成績，在工作中珍惜共事機緣，自覺加強團結(jié)與合作。四是提高了自己協(xié)調(diào)內(nèi)外關(guān)系和處理重大問題的能力。能夠根據(jù)上級安排，提出思路，制定實施方案，并注重解決問題，落實實施。
through more than two years of work discipline， in the work they can do clear thinking， highlight， clear responsibility， administrative resumption ability on a new level: one is to cultivate their overcoming difficulties， overcome difficulties spirit. in a positive state of mind to respond and handle in the work the difficulties and problems emerging in the， overcome the previous work in fear of impatience and mood. the second is to improve the responsibility of courage and ability. in the work to do justice， fair， when anything crops up to be responsible to responsible for， not pursuing work don't expect， don't shuffle don't pass the buck. three is to further improve the overall situation， their overall global， pay attention to the interests of the ability to further realize the importance of unity and cooperation. unity setting hearts meet force， unity out energy， unite a result， in the work cherish the chance work， conscientiously strengthen unity and cooperation. four is to improve their internal and external relations coordination and deal with major question ability. according to the superior arrangement， and puts forward the train of thought， the implementation of the project， and pay attention to solve problems， to carry out the implementation.
三、銳意進取，積極工作，工作取得新進展，實現(xiàn)新突破。
three， forge ahead， and actively work， work have made new progress， to achieve a new breakthrough.
1、狠抓校園環(huán)境綠化衛(wèi)生 “窗口”建設(shè)，認真清潔校園每一寸土地，科學(xué)養(yǎng)護每一棵花草樹木，努力為廣大師生創(chuàng)造一個優(yōu)雅、清潔、美麗的生活學(xué)習(xí)環(huán)境，為學(xué)校榮獲“全國綠化模范單位”和聊城市成功創(chuàng)建“全國衛(wèi)生城市”做出了積極貢獻。
1， vigorously promotes the campus environment greening health 'window' construction， carefully clean campus every inch of the land， scientific maintenance every tree flowers and trees， and strive for teachers and students to create an elegant， clean and beautiful life learning environment， for the school won the 'national model green unit' and liaocheng successfully created the 'national health city' has made a positive contribution.
2、對愛國衛(wèi)生責(zé)任區(qū)進行了重新劃分和調(diào)整，并在各學(xué)院的衛(wèi)生責(zé)任區(qū)域豎立了衛(wèi)生責(zé)任區(qū)劃分牌，進一步明確責(zé)任單位和范圍，方便了廣大師生監(jiān)督，調(diào)動了師生參與校園管理和建設(shè)校園的積極性。
2， to the patriotic health responsibility to the division and adjustment， and in every college health responsibility area setting the health division of responsibility card， further clarify accountability unit and range， convenient the majority of teachers and students supervision， to mobilize all the teachers and students to participate in the campus management and the construction of campus's enthusiasm.
3、為實現(xiàn)學(xué)校提出的綠化建設(shè)由綠化向美化的跨越，實施了道路增綠和花卉點綴工程，豐富了學(xué)校綠化植物品種和層次，提升了校園的美化水準，使園林布局、美化效果更加突出，收到了很好的環(huán)境效果和社會反響。
3， to achieve the school put forward by greening greening construction to beautify the leap， implement the way increase green and flowers and plants to adorn engineering， enrich the school greening plant variety and level， improve the campus beautification level， make the landscape layout， beautification effect is more outstanding， has received the very good environment effect and social repercussions.
4、認真做好教學(xué)樓、實驗樓的管理與清潔，為教學(xué)服好務(wù)。與教務(wù)處積極聯(lián)系，密切配合，成功舉辦了第一屆和第二屆教學(xué)樓管理評比表彰工作，有力的推動了樓管工作再上新臺階。
4， conscientiously carry out teaching building， laboratory building management and clean， good service for the teaching affairs. and the academic administration actively contact， close cooperation， successfully held the first and the second classroom building management appraisal recognition work， powerful promotes the floor tube work to go into another new step.
5、規(guī)范了迎新和國慶花卉擺放的管理審批程序，提高了美化和觀賞效果。校園中心精心搞好花卉繁育和擺放工作，豐富了花色品種，科學(xué)養(yǎng)護來延長花期，努力為師生營造人與自然和諧相處的優(yōu)美畫卷和喜慶、歡樂、祥和的節(jié)日氣氛。
5， standardizes the orientation heguoqing flowers put management examination and approval procedures， improve the beautification and ornamental effect. campus center carefully improve flowers breeding and put the work， rich varieties， scientific maintenance to prolong flowering， and strive for the teachers and students to build the harmony between human and nature beautiful picture scroll festival， joy and peace festival atmosphere.
6、近兩年我省爆發(fā)的美國白蛾重大疫情，給生態(tài)環(huán)境造成嚴重破壞。校園管理中心克服工作量大、防控任務(wù)重、雇工費用增加和藥物購置經(jīng)費緊張等諸多困難，早動手、抓主動，美國白蛾防控工作實現(xiàn)了“有蟲不成災(zāi)”的防控目標。
6， nearly two years the outbreak of the united states in our province moths major epidemic， to ecological environment caused by serious damage. campus management center overcome workload big， prevention and control task and employee costs increase and drug purchase funds nervous and so on many difficulties， early to begin， grasp the initiative， the united states moths prevention and control work to achieve the 'have insect don't hazard' prevention and control target.
7、認真貫徹《勞動合同法》，合法維護學(xué)校和集團的利益。一是以經(jīng)濟合同的形式完成了對東西校區(qū)綠地的承包管理工作，既節(jié)約了經(jīng)費又避免了因?qū)嵤﹦趧雍贤ǘ鸬膭趧蛹m紛;二是有效地使用勞務(wù)協(xié)議工，聘用一些身體條件好的離退休或離崗待退人員，可免交三險一金，降低了用工成本，為集團節(jié)省了開支。
7， conscientiously implement the 'labor contract law'， the legal maintenance schools and the interests of the group. one is the economic contract form completion of the things campus green space， and the contract management work， not only save the spending and avoid the implementation of the labor contract law for caused by the labor dispute; 2 it is effective to use labor xieyigong， hire some physical condition good retired or leave due out personnel， omissible three risks a gold， reduce the labor cost， save the money for the group.
8、完成了花卉園的市場開發(fā)工作，理順了管理體制和運行機制，實現(xiàn)了年上繳純利潤30萬元的經(jīng)濟目標?；ɑ軋@土地手續(xù)辦理工作取得重大突破，目前已上報到省廳進行審批。
8， completed the huahuiyuan market development work， to rationalize the management system and operational mechanism， realize the year over net profit of 300000 yuan economic goals. huahuiyuan land formalities have made significant breakthrough， has been reported to shengting for examination and approval.
9、在學(xué)校領(lǐng)導(dǎo)的支持下，積極與地方主管部門聯(lián)系，通過主動做工作，兩年累計為學(xué)校節(jié)約了近60萬元的城市垃圾處理費支出。
9， in the school leader's support， actively and local competent department contact， through the active work， two years accumulated for the school to save nearly 600000 yuan city garbage expenditure.
四、問題和不足
four， problems and the insufficiency
通過兩年的工作磨練，自己在政治思想方面有了新進步，行政履職能力有了新提高，工作業(yè)績?nèi)〉昧诵逻M展，廉潔自律也有新成效，但是與貫徹落實科學(xué)發(fā)展觀的要求相比，與高效率履行工作職責(zé)的要求相比，與學(xué)校領(lǐng)導(dǎo)對自己提出的的期望和要求相比還有較大差距：一是學(xué)習(xí)還很不夠，缺乏系統(tǒng)性和深入性。需要在今后的工作中進一步加強政治理論學(xué)習(xí)，向優(yōu)秀學(xué)習(xí)，邊學(xué)習(xí)邊思考邊總結(jié)，深化學(xué)習(xí)效果，經(jīng)常對自己所做的工作進行反思總結(jié)、汲取經(jīng)驗教訓(xùn)，增強理性思維，提高素質(zhì)能力。二是思想還不夠解放，觀念還不能很好的適應(yīng)科學(xué)發(fā)展觀的要求，跟不上形勢發(fā)展的需要。在今后的工作中，要進一步加大解放思想的力度，進一步加強對科學(xué)發(fā)展觀的認識、理解和運用，自覺按照科學(xué)發(fā)展觀的要求創(chuàng)新工作思路，改進工作理念和工作方式。三是要改進工作方式方法，避免苛求于人。在一些具體問題上不能事事都要求完美，因人、因事、因時要體現(xiàn)區(qū)別，要注重把大家的積極性發(fā)揮好、保護好，營造出一種生氣勃勃的良好局面，學(xué)會會干事、干成事，干好事。
through two years of work discipline， in their political thought has a new progress， administrative resumption ability had the new enhancement， the performance achieved new progress， honesty and self-discipline also have new achievements， but with implementation of the scientific outlook on development requirements compared with high efficiency performance of the requirements of the job responsibilities， compared to oneself and school leaders put forward the expectations and requirements are obviously less than gap: one is the study is still very insufficient， lack of systematic and deep going. need in the future work to further strengthen the study of political theory， to the excellent learning， the side learning edge thinking edge summary， deepening the study effect， often to do work summary and reflection to learn lessons， enhance the rational thinking， and improve the quality and ability. the second is enough thought liberation， concept is not very good to adapt to the requirement of the scientific development concept， couldn't keep up with the needs of the development of the situation. in the future work， must further increase the strength of emancipating the mind， further strengthen the scientific development concept understanding， the understanding and utilization， the determination according to the requirement of the scientific development concept innovation concept， the improvement work ideas and ways of working. the third is to improve working methods， avoid to criticize. in some specific issues can't all require perfect， because， because， because when it should reflect the difference， want to notice to everybody's enthusiasm play good， protect， build give a kind of lively good situation， the society will be director-general， dry to accomplish anything and do some good.
回顧過去的兩年，成績微不足道，問題和不足必須認真對待、清醒認識、及時解決。在今后的工作中，我將進一步深入貫徹落實第三次黨代會精神，按照科學(xué)發(fā)展觀的要求，扎扎實實地做好本職工作和領(lǐng)導(dǎo)交辦的各項工作任務(wù)，為實現(xiàn)學(xué)校第三次黨代會提出的各項奮斗目標和任務(wù)，為實現(xiàn)集團發(fā)展的新跨越積極作出自己的貢獻。
review the past two years， achievement is insignificant， problems and the insufficiency must be taken seriously， sober understanding， timely solve. in the future work， i will further implementation of the third party spirit， according to the requirement of the scientific development concept， do a solid job and the leadership turns over the handling each work mission， to realize the third party school put forward the goal and task， for the group to realize the development of new cross actively make their own contribution.
第5篇 英文客服2023年上半年個人工作總結(jié) 1750字
瞬間，20xx年即將過去，在這一年里，似乎值得自己去回顧的事情并不是很多，生活和工作依舊是沿途沒有什么風(fēng)景，就在我以為大路朝前，日子就這樣平靜下去的時候。20xx年x月，我經(jīng)過應(yīng)聘和選拔來到了xx公司，我非常高興。
加入xx公司已x個多月，但對于我來說，我成長了很多。從頭開始學(xué)習(xí)我不完全熟悉的一種工作方式、工作內(nèi)容、以及工作程序，讓我更加全面的、系統(tǒng)的了解整個英文客服的工作流程和內(nèi)容。兩個月的工作，并非盡如人意，這些還都有待于我進一步用心去學(xué)習(xí)，然后要熟練運用在工作中的每一個細節(jié)里。這段時間里我有過反省和思考，在這里既對自己前段時間工作批評，也做一些總結(jié)，如何做好自己爭取在日后的工作中能有好的表現(xiàn)，和大家一起服務(wù)于公司。
一、20xx年總結(jié)
1、工作總結(jié)
20xx年x月x日，我開始加入到xx公司，跟著老員工學(xué)習(xí)，第一次參與訂單登記和后臺管理;第一次參與英文客服訂單驗證工作;第一次參與問題單、完成訂單回信;第一次接觸到chargeback、投訴處理。在這里，我看到了希望，因為我可以學(xué)到更多的工作內(nèi)容。由于之前我從事過相關(guān)工作，所以我上手很快。感謝領(lǐng)導(dǎo)和各位同事的指導(dǎo)幫助，感謝公司給了我學(xué)習(xí)的機會。在這里，我看到了一批拼命、賣力、踏實的人工作，我看到了一個好的團隊，而且我沒有了工作壓力感。但遺憾的是，我一直沒有自信獨立完成整個流程規(guī)范化的操作和控制，這將是在未來的一年中，我要面臨和改變的首要，也是最重要的問題。
2、工作中的不足
在工作中，我欠缺主動性，與領(lǐng)導(dǎo)和大家溝通較少，考慮問題不夠全面和細致，失誤較多，尤其是在訂單驗證和追單方面，我需要多花時間和精力去學(xué)習(xí)。因為這距離工作中公司領(lǐng)導(dǎo)對我的期望和要求還有很大的距離。同時，英語理論知識水平、工作壓力承受能力，以及對具體工作的實施與計劃等問題上還有待進一步提高，一系列的問題需要我在以后的工作中努力克服和解決，使自己更好地做好本職工作。并且自己應(yīng)該而且能夠做的事情，要勇于承擔(dān)，不依賴他人，不退縮、不逃避，勇敢地邁出每一步，今后在工作中才能做到更加自信和大膽仔細。
二、20xx年計劃
新的一年即將到來，充滿了挑戰(zhàn)和機遇，我必須更加的努力?？此迫菀祝銎饋韰s是需要用心、用力、用態(tài)度的，需要有自信，有更強的耐力。我堅信有公司領(lǐng)導(dǎo)的正確決策，有各位同事的協(xié)助，加上我個人的不懈努力，20xx年會是我在公司實現(xiàn)蛻變的一年。
1、增強責(zé)任感，服從領(lǐng)導(dǎo)安排，積極與領(lǐng)導(dǎo)溝通，提高工作效率。
要積極主動地把工作做到點上，落到實處，減少工作失誤。時刻堅持不懂就問，不明白就多學(xué)的態(tài)度，與同事多合作，與領(lǐng)導(dǎo)多匯報工作情況和建議，做為一個新人要將自己放的低一點，懂得團隊的力量和重要性。
2、勤學(xué)習(xí)，提高專業(yè)服務(wù)能力。
涉及到工作相關(guān)知識的學(xué)習(xí)，不怕苦難，努力克服。工作中遇到了許多接觸少，甚至從不了解的新事物、新問題、新情況。比如service信件處理、退款流程、訂單登記細節(jié)處理、打電話驗證，回答客人問題等。面對這些問題，要自己先多了解，熟悉公司的產(chǎn)品，訂單操作，以及如何管理，做到心中有數(shù)，使自己很快能進入工作角色，用專業(yè)的言語向客戶表達。
3、多行動，堅守工作職責(zé)。
英文客服崗位，工作時間長，任務(wù)繁重，壓力大，有夜班，肩負著公司的形象。所以，需要的是有責(zé)任心、不怕吃苦、能耐勞、樂于奉獻的人。我們也要學(xué)會不斷調(diào)節(jié)自己的情緒，給自己解壓。
工作無大小，只是分工不同，貢獻無多少，要看用心沒有，沒有必要斤斤計較。我剛走出校門，社會經(jīng)驗和工作經(jīng)驗少，因此我們也被很多人用眼高手低來形容。然而，我個人認為自己的上進心很強，的特點就是學(xué)習(xí)能力，待人真誠。工作中，要勤于動手做好本職工作，謙虛敬慎，不驕不躁，不做言語的巨人。不論是辦公室的日常方案，還是工作上的任務(wù)，我都要用心做到更好。學(xué)會及時專業(yè)的勤總結(jié)、勤分析、勤匯總，并最終完成自己我的提升和成長。學(xué)會磨練自己，拓寬自己，憑借公司的良好環(huán)境提升自己。
4、善于思考，理論聯(lián)系實際。
在工作中做一個留心人。在公司領(lǐng)導(dǎo)的指導(dǎo)關(guān)心下，我逐漸熟悉了工作情況，通過自身細心觀察和留意，反思和總結(jié)，吸取精華，提取糟粕，在工作中不斷總結(jié)經(jīng)驗。捕捉和發(fā)現(xiàn)大家工作中的亮點，加以學(xué)習(xí)和自我提高，拓寬知識面，提高履行崗位職責(zé)的能力。
