ci專員崗位職責(zé)12篇

第1篇 clientservicespecialist中央客服專員崗位職責(zé)職位要求

職責(zé)描述：

roles and responsibilities 工作內(nèi)容

1. follow up customer shipping requirement

2. coordinate with operation term to fulfill customer’s shipping needs

3. file related docs and emails to meet internal audit requirement

4. study sop for key account， follow up the sop to serve customer

5 make monthly report to reflect out performance like transit time or p&l

6. communicate with overseas station regarding billing issue ，pre-alert

skills/background/qualifications/e_perience 錄用條件

1. college degree or above

2.3-5 years working e_perience on customer service or operation in forwarding industrial

3. fluent english in oral， writing and listening(cet-4)

4. knowledge on operation process(air or ocean)

5. good communication skills

6. hard worker and team worker

7. good computer skills. well versed in office software， especially on word，e_cel and ppt

崗位要求：

學(xué)歷要求：大專

語(yǔ)言要求：不限

年齡要求：不限

工作年限：3-5年

第2篇 采購(gòu)專員sourcing崗位職責(zé)

sourcing specialist 采購(gòu)專員 lowe’s global sourcing 勞購(gòu)氏(上海)貿(mào)易有限公司,lowe's,lowe’s global sourcing,上海勞購(gòu)氏,勞購(gòu)氏,勞購(gòu)氏 basic function of the position:

e_ecute and support sm’s tactical plans for areas of product responsibility, coordinate vendor sourcing / evaluation, vendor / product development activities and provide support to sm to ensure on time e_ecution and quality products that meet or e_ceed our customer’s needs / e_pectations. responsible for tracking, monitoring and raising awareness as to the progress of programs and other initiatives set forth by ssm and sm. organize and maintain all project related data resource needs. promote collaboration and teamwork across functional asia office business areas and lgs us in order to achieve on time program success. job function includes occasional travel to vendors related to product development, troubleshooting initiatives and some project assignments to further career development.

primary responsibilities:

1) e_ecute and support sm’s tactical plans for areas of product responsibility, coordinate vendor sourcing / evaluation, vendor / product development activities and provide support to sm to ensure on time e_ecution and quality products that meet or e_ceed our customer’s needs / e_pectations. assist sm in sourcing related activities for vendors, both direct and indirect.

? assist sm with product e_ecution from concept to in store delivery of quality product.

? ensure vendor utilization and understanding with key initiatives such as tradestone, pcm, gpr, etc.

? look for ways to debrief and improve current processes (way of working) to gain efficiencies. share efficiencies across other sourcing teams and lgs offices.

2) responsible and accountable for tracking, monitoring and raising awareness as to the progress of projects and other initiatives set forth by ssm and sm.

? includes database maintenance and file / document management.

? utilize tools such gantt charts and other mechanisms for tracking of programs.

? organize and maintain all project related data resource needs.

3) promote collaboration and teamwork across functional business areas and lgs us in order to achieve on time project success.

4) perform additional related responsibilities as requested.

necessary skills

1. this position requires an understanding of lowe’s import and domestic policies, procedures and guidelines.

2. e_perience in international business, sourcing, merchandising, qa and/or logistics.

3. effective written and oral communication both in english and chinese.

4. ability to handle multiple tasks simultaneously.

5. ability to work in foreign environments.

第3篇 clientservicespecialist(csc)客服專員崗位職責(zé)職位要求

職責(zé)描述：

principal activities （主要工作內(nèi)容） · becomes familiar with assigned clients and uti supporting teams（熟悉所負(fù)責(zé)客戶和公司內(nèi)部相關(guān)支持團(tuán)隊(duì)） · centrally receives client booking， gain client shipping instruction from client and instruct branch to operate shipment (集中接受客戶托書(shū)，取得客戶運(yùn)輸指示，通知相應(yīng)分公司操作團(tuán)隊(duì)安排) · centrally receives quote enquires and complete quote on time (集中接受客戶詢價(jià)，按時(shí)完成報(bào)價(jià)) · centrally provides system or manual reports to assigned client， like shipment status update report and transit time report and billing check report etc. (集中提供系統(tǒng)或手工報(bào)表給所負(fù)責(zé)客戶，如貨物狀態(tài)更新、運(yùn)輸時(shí)間匯總、費(fèi)用確認(rèn)清單等) · centrally responds on service enquiries from client， investigate issues/problems and coordinate with uti supporting teams to resolve issues/problem. (集中響應(yīng)客戶服務(wù)方面的疑問(wèn)/反饋，調(diào)查原因并協(xié)調(diào)其他支持團(tuán)隊(duì)解決問(wèn)題) · actively monitors hot shipment and special shipment operations for each shipment milestones， like oversize/high value goods， update result to client on time. (主動(dòng)監(jiān)控急貨和特殊貨物的主要操作點(diǎn)，如超常和高價(jià)值等，及時(shí)更新結(jié)果給客戶) · enters data into client or uti if required.(輸入客戶或uti系統(tǒng)所需數(shù)據(jù)) skills/background/qualifications/e_perience 錄用條件 1. college degree or above （大?；蛞陨蠈W(xué)歷） 2. round 3-5years working e_perience on customer service or operation in forwarding industrial（3-5年國(guó)際貨運(yùn)代理行業(yè)的操作或客戶服務(wù)工作經(jīng)驗(yàn)） 3. fluent english in oral， writing and listening(cet-4)（英語(yǔ)熟練，大學(xué)英語(yǔ)四級(jí)水平） 4. knowledge on operation process(air or ocean) （了解貨運(yùn)代理作業(yè)流程） 5. good communication skills （良好溝通技巧） 6. hard and team worker （團(tuán)隊(duì)合作，工作努力） 7. good computer skills. well versed in office software， especially on word，e_cel and ppt （良好電腦應(yīng)用技能）

崗位要求：

學(xué)歷要求：大專

語(yǔ)言要求：不限

年齡要求：不限

工作年限：3-5年

第4篇 ci設(shè)計(jì)專員崗位職責(zé)

美術(shù)或平面設(shè)計(jì)相關(guān)專業(yè),大專以上學(xué)歷;從事過(guò)零售相關(guān)行業(yè)2年以上;熟練運(yùn)運(yùn)用photoshopfreehandcoreldraw等設(shè)計(jì)軟件以及手繪pop。

第5篇 nbd operation senior specialist(直銷(xiāo)業(yè)務(wù)運(yùn)營(yíng)高級(jí)專員)崗位職責(zé)描述崗位要求

職位描述：

職責(zé)描述：

?responses for direct and vip sales

1)responsible for direct sales， including customer maintenance， data analysis and dealer management.

2)vip customer tracking and management.

3)quarterly policy update for related business follow the nbd team direct policy.

?responses for rebate and data analysis

1)rebate calculate and do the signature flow according to the policy. related data shared with finance and sales team.

2)strong data analysis ability and analysis competitor’s sales status.

3)nbd team material order and management. confirm with aftersales about accessory update monthly.

?coordinate internal and e_ternal team

1)coordinate with e_ternal team with back office working support， such as carline upgrade communicate with product team.

2)team internal audit coordinate yearly.

職位要求：

?bachelor degree or above， sales and marketing major preferred.

?4+years working years of direct sales and fleet sales or sales operation in auto industry or relate industry.

?strong customer orienting and maintenance ability.

?order solving ability including dealing immediately and correctly.

?data analysis timeliness and accuracy.

?information collection， tracking and feedback on time.

?project management and budget control capabilities.

?e_cellent in written and spoken english.

第6篇 warranty operation specialist/sr. specialist 保修運(yùn)營(yíng)專員/高級(jí)專員崗位職責(zé)描述崗位要求

職位描述：

warranty operation specialist/sr. specialist 保修運(yùn)營(yíng)專員/高級(jí)專員

a. responsibilities職責(zé)

1. warranty document processing (policy， dealer procedure， campaign/recall management)

保修文檔處理 (保修政策，經(jīng)銷(xiāo)商流程操作手冊(cè)，活動(dòng)/召回管理辦法等)

2. internal warranty process file creation / management

內(nèi)部保修流程文件創(chuàng)建管理

3. warranty system supporting (business requirements， system uat， issue collection and feedback)

保修系統(tǒng)支持 (業(yè)務(wù)需求，系統(tǒng)測(cè)試，問(wèn)題收集及反饋)

4. warranty data analysis

保修數(shù)據(jù)分析

5. warranty report related

保修相關(guān)報(bào)告

6. warranty kpi tracking and optimization

保修處理效率追蹤及優(yōu)化

b. requirements 要求:

1. industry background:

行業(yè)背景 ? warranty e_perience≥3year 3年及以上保修有關(guān)的工作經(jīng)驗(yàn)

? work e_perience ≥5year 工作經(jīng)驗(yàn)5年及以上

2. knowledge and skills:

知識(shí)技能 ? basic vehicle knowledge(technical sense) and after sales business

基本的車(chē)輛(技術(shù))及售后業(yè)務(wù)知識(shí)

? good communication and comprehension skill

良好的交流及理解能力

? teamwork spirit， work under pressure， and logical thinking necessary

團(tuán)隊(duì)協(xié)作精神，可抗壓以及良好的邏輯思維

3. education / training:

教育/培訓(xùn) ? bachelor degree or above

? ?？萍耙陨?/p>

4. competencies:其他 ? fluent chinese/english written and spoken language skills

中英文語(yǔ)言讀寫(xiě)能力流利

? ms office

熟練使用辦公軟件

5. language skills語(yǔ)言: ? english英文; chinese中文

6. working location地址: ? shanghai 上海

第7篇 ci專員崗位職責(zé)

職位要求:

1、機(jī)械自動(dòng)化專業(yè)大專及以上學(xué)歷

2、對(duì)待工作有熱情、積極樂(lè)觀、學(xué)習(xí)、自律性強(qiáng)

3、有工廠布局優(yōu)化、文化推廣、工具導(dǎo)入經(jīng)驗(yàn)優(yōu)先

第8篇 academic partners specialist 項(xiàng)目規(guī)劃專員（企業(yè)和學(xué)校方向）崗位職責(zé)描述崗位要求

職位描述：

職責(zé)描述：

?understanding the internal corporate partner program processes of the asia institute.

了解項(xiàng)目的內(nèi)部管理和操作流程；

?collecting contact information for new corporate partners， university partner and confirming enough corporate and university partners to provide strong support for _pl programs.

收集并整理潛在合作伙伴的聯(lián)系信息（企業(yè)和學(xué)校），確保滿足項(xiàng)目需要；

?assist manager with company visit engagement in support of short-term faculty-led education programs with a goal of secured corporate speakers， including factory tours， throughout asia and internship placements in asia.

協(xié)助企業(yè)合作伙伴經(jīng)理安排公司拜訪，支持亞洲學(xué)院短期學(xué)習(xí)項(xiàng)目；

?provide the project management team with suitable opportunities for visiting enterprises and schools， manage and e_pand the e_isting cooperation with american university alumni;

給項(xiàng)目管理團(tuán)隊(duì)提供合適的可供參訪的企業(yè)和學(xué)校交流機(jī)會(huì)，管理和擴(kuò)大現(xiàn)有合作美國(guó)大學(xué)校友；

?managing the corporate partner database， including knowing well， logging date into the software， updating in time， etc.

管理企業(yè)合作伙伴數(shù)據(jù)庫(kù)，將有關(guān)數(shù)據(jù)錄入系統(tǒng)并及時(shí)更新；

?maintaining and e_panding corporate partners.

維護(hù)并發(fā)展新的合作伙伴；

職位要求：

?good ability in reading， writing and communication in english.

有良好的英語(yǔ)書(shū)寫(xiě)和口語(yǔ)溝通能力；

?a passion about education， language， travel and culture e_perience.

熱愛(ài)旅游文化教育行業(yè)；

?international study or working e_perience preferred.

海外留學(xué)或國(guó)際工作背景者優(yōu)先考慮；

?local resources in schools， universities and other academic institutions preferred.

有本地學(xué)?；蚱渌麑W(xué)術(shù)機(jī)構(gòu)資源者優(yōu)先考慮；

?bd channel development preferred.

有bd渠道拓展經(jīng)驗(yàn)者優(yōu)先考慮；

?e_cellent communication， problem solving and interpersonal skills.

良好的溝通、解決問(wèn)題和人際關(guān)系技巧；

?quick learner， careful， hardworking and a strong sense of responsibility.

學(xué)習(xí)能力強(qiáng)，工作認(rèn)真仔細(xì)，有強(qiáng)烈責(zé)任感優(yōu)先；

?strong ability to data collecting and analysis.

較強(qiáng)的數(shù)據(jù)收集及分析能力

?proficiency with word， e_cel， ppt， pdf etc.

熟練使用word， e_cel， ppt， pdf 等辦公軟件；

?bachelor degree or above.

在讀本科或以上學(xué)歷；

?open to any major

專業(yè)不限

第9篇 retail marketing support specialist (零售市場(chǎng)支持專員)崗位職責(zé)描述崗位要求

職位描述：

職責(zé)描述：

key responsibilities

?downtown store management

regular operation and communication with beijing and shanghai dts staffs.

dts event planning and on-site supporting.

cross-functional department communication for other marketing event in dts.

daily and monthly report，including data collection， merchandise ordering， inventory analysis etc.，

?company car and driver management

daily management for company internal fleet including both rental and fi_ asset. optimize the carpool and try to ma_imize the utilization and minimize the total volume.

?logistics

domestic transportation co-ordination for all the internal commercial cars. communication with 3pl supplier for daily arrangement and payment settlement. check with warehouse for the car damage report and filling. liaise with freight forwarder to make sure the special movement and customs clearance for autoshow cars.

?finance and accounting

financial control， annual budget and monthly forecast. budget application and regular payment settlement.

?other task assigned by the line manager

key performance measurement

project quality & progress

項(xiàng)目質(zhì)量和進(jìn)度

職位要求：

academic qualifications required

bachelor degree or above

本科或以上學(xué)歷

strong communication skills and teamwork capability

溝通能力和團(tuán)隊(duì)合作能力強(qiáng)

strong self-motivation

強(qiáng)烈的上進(jìn)心

strong sense of responsibility

強(qiáng)烈的責(zé)任感

fluent in mandarin and english

中英文流利

proficiency in ms powerpoint and e_cel

powerpoint和e_cel熟練

e_perience required

2+ years working e_perience (preferably automotive industry)

2年以上工作經(jīng)驗(yàn)（汽車(chē)行業(yè)優(yōu)先）

retail and lu_ury e_perience is a plus.

零售及奢侈品經(jīng)驗(yàn)是加分項(xiàng)

第10篇 best e_perience specialist 客戶體驗(yàn)專員崗位職責(zé)描述崗位要求

職位描述：

崗位職責(zé):

體驗(yàn)中心管理

1. 負(fù)責(zé)體驗(yàn)中心日常一切工作，包括但不僅限于現(xiàn)場(chǎng)環(huán)境和設(shè)備狀態(tài)的管控等；

2. 負(fù)責(zé)組織和安排體驗(yàn)中心的一切參觀活動(dòng)，打造行業(yè)標(biāo)桿式極致體驗(yàn)；

3. 負(fù)責(zé)不斷提升蔡司體驗(yàn)中心的體驗(yàn)感受，關(guān)注細(xì)節(jié)，追求卓越；

4. 負(fù)責(zé)管理蔡司體驗(yàn)中心的一切行政費(fèi)用。

項(xiàng)目策劃與管理

1. 每一次的參觀活動(dòng)都作為一個(gè)項(xiàng)目運(yùn)營(yíng)，做好項(xiàng)目前、中、后期的各項(xiàng)工作，體現(xiàn)蔡司在細(xì)節(jié)上的關(guān)注和追求；

2. 有計(jì)劃，有節(jié)奏地連同市場(chǎng)部和銷(xiāo)售團(tuán)隊(duì)舉辦一些與政府、與學(xué)校等單位合作地促進(jìn)消費(fèi)者重視眼健康的活動(dòng)、輔助傳播蔡司品牌。

崗位要求:

1.大學(xué)本科或以上學(xué)歷，視光、傳播、播音、英語(yǔ)、導(dǎo)游等相關(guān)專業(yè)；

2.具備的客服服務(wù)、培訓(xùn)、講解等相關(guān)經(jīng)驗(yàn)為優(yōu)；

3、熟練高端品牌或平臺(tái)客戶體驗(yàn)服務(wù)流程。

4、 擁有敏銳的觀察力和快速的學(xué)習(xí)能力，較強(qiáng)的資源統(tǒng)籌和綜合協(xié)調(diào)能力。

5、積極樂(lè)觀，優(yōu)秀的承壓能力。

6、優(yōu)秀的溝通能力與促進(jìn)銷(xiāo)售達(dá)成的意識(shí)。

7、強(qiáng)烈的進(jìn)取心與責(zé)任感，敢于承擔(dān)責(zé)任。

8、較好的口頭英語(yǔ)能力。

第11篇 sourcingspecialist/供應(yīng)商開(kāi)發(fā)專員崗位職責(zé)職位要求

職責(zé)描述：

key responsibilities:

·evaluate the viability of potential supplier factories for opportunities building vendor partnerships including: conducting factory audits and assessments for manufacturing processes， production capacity， quality and compliance.

·評(píng)估潛在的供方工廠的機(jī)會(huì)，建立供應(yīng)商合作關(guān)系，包括：進(jìn)行工廠審核和評(píng)估制造過(guò)程，生產(chǎn)能力，質(zhì)量和合規(guī)性。

·leads startup and development with selected suppliers， and collaborates with category management and supply chain as necessary for effective and efficient vendor performance. this includes securing initial required supply agreements and non-disclosures.

·啟動(dòng)并發(fā)展與選定供應(yīng)商的業(yè)務(wù)，如需要時(shí)協(xié)助總部的品類(lèi)管理和供應(yīng)鏈管理者一起確保供應(yīng)商績(jī)效的有效和高效。這包括簽訂初始要求的供貨協(xié)議和保密協(xié)議。

·coordinate as necessary with factories to verify production plans and product quality criteria capability utilizing approved product specifications.

·負(fù)責(zé)與工廠協(xié)調(diào)，跟蹤工廠生產(chǎn)計(jì)劃，確保工廠依據(jù)我方批準(zhǔn)的標(biāo)準(zhǔn)進(jìn)行產(chǎn)品質(zhì)量控制。

·implements supplier management programs with key suppliers including metrics， performance goals and improvement initiatives.

·與關(guān)鍵供應(yīng)商實(shí)施供應(yīng)商管理計(jì)劃，包括相關(guān)指標(biāo)、績(jī)效目標(biāo)和改進(jìn)措施。

·ensure effective and timely reports of sourcing activities to oem sourcing manager and pinnacle products supply chain management team.

·確保發(fā)送及時(shí)有效的采購(gòu)活動(dòng)報(bào)告給oem采購(gòu)經(jīng)理和pinnacle產(chǎn)品供應(yīng)鏈管理團(tuán)隊(duì)。

·provide any necessary support for pinnacle products travelers to china for vendor meetings， travel arrangements， translations， facilitation and problem resolution.

·為pinnacle集團(tuán)從國(guó)外來(lái)華出差的同事提供必要的支持，如安排與中國(guó)供應(yīng)商會(huì)議、行程安排、翻譯，提供便利及問(wèn)題解決。

·paperwork and document keeper of the oem sourcing business

·負(fù)責(zé)保管與oem sourcing相關(guān)的文件資料

skills and e_perience:

·work e_perience in procurement/sales/sourcing company or international e_ports trading company， or us based oem background.

·采購(gòu)/銷(xiāo)售/專業(yè)尋源公司/出口貿(mào)易公司或者有美國(guó)公司oem背景方面的工作經(jīng)驗(yàn)。

·must be able to accept travels.

·可以接受出差

·quality management and factory assessment skills –quality assurance， and production process preferred.

·質(zhì)量管理和審核工廠技能-有過(guò)質(zhì)保，生產(chǎn)工藝方面經(jīng)驗(yàn)的優(yōu)先

·good computer usage skills – familiar with m/s office (e_cel especially)， internet， etc.

·良好的計(jì)算機(jī)運(yùn)用能力-熟悉辦公軟件(尤其是e_cel)、互聯(lián)網(wǎng)等

·must be detail oriented， have strong analytical skills.

·注重細(xì)節(jié)，有較強(qiáng)的分析能力。

·very good communications skills in the english language – written， oral， comprehension.

·良好的英語(yǔ)溝通能力-書(shū)面，口頭，理解。

·must be able to work independently and with teams， be able to multi-task in a dynamic environment.

·能夠獨(dú)立工作并與團(tuán)隊(duì)合作，能夠在工作過(guò)程中承擔(dān)多項(xiàng)任務(wù)。

崗位要求：

學(xué)歷要求：大專

語(yǔ)言要求：不限

年齡要求：不限

工作年限：3-5年

第12篇 qmo specialist質(zhì)量體系專員崗位職責(zé)描述崗位要求

職位描述：

職責(zé)描述：

summary

?develop and continual improvement of the quality management system and support the governance of business process.

?ensure e_ecution of proper internal audits to all corporate functions for measuring company’s compliance to the quality system as required by the relevant iso/vda standards.

?support both company and project requirements in driving quality assurance into processes， procedures and departmental activities.

duties and responsibilities

(these are the positions essential duties and is not an all-inclusive list)

main areas of responsibilities are:

?ensure a proper quality management system based on the global one is in place and controlled in compliance with iso/vda relevant standards.

?participate in the development of the quality management system based on business processes and their continuous improvement.

?coordinate local certifications with certification bodies and manage e_ternal audits.

?ensure compliance to quality management system and related iso/vda standards by establishing and performing internal audits that measure the effectiveness of the systems; including management of local and cross-country audit plans.

?ensure that quality management system documentation is updated according to guidelines.

?ensure effective e_ecution of the processes milestones (qamm) throughout the project from kick-off to close-out.

?support qmo manager in the implementation of common quality methodologies， tools and information systems， their continuous improvement and alignment on best practices.

?support qmo manager in the monitoring of quality kpis， the analysis of results and the development and monitoring of improvement plans.

?assure lessons learned and nonconformity process are facilitated and driven back into the business processes for continuous improvement.

?responsible to identify and communicate quality general concerns and or issues to appropriate department.

?support continuous improvement activities e.g.， kaizen， 5s， si_ sigma projects， value engineering， lean manufacturing， etc.

knowledge & skills

?knowledge of quality management system， methodologies， tools， best practices， etc.

?knowledge of iso/vda standards principles within the scope of application.

?comau quality management system and business processes， procedures and instructions.

?iso 9001/vda 6.4 internal auditor certification.

?understanding of general corporate operations and business (multiple bu e_perience is a plus).

?quality philosophies – basic principles and practices

?management systems standards

?comau quality foundations

?quality kpi (key performance indicators)

?quality-specific it tools

?management system auditing skills

?supplier auditing skills

?general knowledge of wcm qc-pillar

?problem solving: defect analysis and prevention，

?reliability and risk management

?customer specifications (technical and regulatory)

?outline of product development process / milestones and quality gates management

?chargeback

behavioral competencies

?teamwork with cross functional teams

?communication skills， verbal， written and follow-up

?ability to interface in a multicultural environment.

?business awareness

?managing relationships

?communication

?personal organization

?change minded & driven

qualifications

?education :

obachelor degree in engineering required and organization and industry e_perience.

?previous e_periences

oa minimum of 3 years in quality assurance or process quality management e_perience in the automotive or allied industry.

oe_periences in engineering/manufacturing environment preferred.

?languages

oenglish: fluent

職位要求：