第1篇 國外客戶接待歡迎詞
國外客戶接待歡迎詞
國外客戶接待歡迎詞1
a group of american teachers to be welcomed
ladies and gentlemen,
welcome to our school. we are glad to have such a group of experienced teachers visiting us. we are sure the exchange of views among us will promote the friendly relationship between china and america. i hope you will enjoy your stay in china, make new friends and take away memories of pleasant, productive ② days. after your visit,we sincerely hope you will give us your valuable
ladies and gentlemen,
國外客戶接待歡迎詞2
welcome to xxx university.
i am so pleasured to say that from today you will become a member of our big family. for everyone, entering university means a new chapter of your life, and will leave one of the most exciting phases in your memory.
it will not only bring valuable opportunities for you to extend the knowledge and skills, to develop new friendships, but also a necessary preparation to face the real society.
our xxx university has undergone 64 hard years of development. following the idea of running a university withcherishing talents and embracing diversity and excellence,we has formed its distinguishing features of running a university with comprehensive subjects and integrates talents.
in order to improve the cultural exchange as well as the co-operation among the medcial universitys in goble,the foreign students' education program is being conducted, which is fully in english medium, to creat a favorable learning atmosphere for foreign students. we have invitied the qualified teachers from a number of countries with multiple cultures and will continue to bring more foreign teachers for you.our goal is to provide the high quality education,advanced teaching equipments,co-operative administration and innovative teaching methodology.
we sincerely welcome international friends,experts and scholars to teach or exchange at xxx university and spread the seeds of civilization.meanwhile,we welcome foreign students to study here and appreciate china's civilition with a history of 5,000 years.venerable oriental civilized nation welcome you,marvelous xxx welcome you,xxx university welcome you.
國外客戶接待歡迎詞3
welcome to our school! now let me introduce something about the changes that have taken place in our class.
we used to listen and take notes in class, but had no time to think for ourselves. because we were not interested in the lessons, we often felt sleepy while listening. after school we had to finish much homework, unable to have some sports.
however, things are different now. with the help of computers, the lessons are so lively and interesting that the students are active to answer the questions instead of falling asleep. as a result, we have made greater progress than before, though we spend less time doing our homework. and we can enjoy ourselves after class.
the good teaching method is popular with all of us. we will try our best to study even harder.
that’s all. thank you!
第2篇 國外客戶來訪歡迎詞
國外客戶來訪歡迎詞
(早上接團(tuán))大家早上好!大-家-早-上-好!(見客人沒反映時(shí)補(bǔ)上一句)，很好，大家都睡醒了，現(xiàn)在請(qǐng)大家抬起高貴的頭看看車的正前方，看到什么了?導(dǎo)游?對(duì)!我就是你們今天的導(dǎo)游，那么請(qǐng)大家務(wù)必記住我這張長得不算美,但總算對(duì)得起觀眾的臉(笑聲)，把我留在腦海中，旅途快樂又輕松。
下面呢，我就給大家正式介紹一下自己，哎呀，激動(dòng)的心，顫抖的手，拿起話筒我要獻(xiàn)丑，誰要不鼓掌誰就說我丑，哎!很好，謝謝大家的掌聲，后面還有一句呢，誰要說我丑我下車就走(笑聲)，從大家的掌聲中可以看出大家的審美眼光還是相當(dāng)不錯(cuò)的嘛!
我呢，是xx旅行社的一名專職導(dǎo)游員，我????(此處省略一萬字)。哇!大家有緣坐在一輛車?yán)锞褪且患胰肆?，古語有云：百年修得同船渡，千年修得共枕眠，今天我們同吃、同游、同樂還同“居”(駒)，哎，怎么就同居了，有些游客問，古時(shí)候不就把車叫駒嗎?難道我們還不是同居嗎?只要你需要我，我會(huì)第一時(shí)間出現(xiàn)在你面前。
那么羅嗦完自己之后呢，隆重給大家介紹一位重要人物，一般呀重要人物出場(chǎng)都會(huì)有一種聲音??，好，謝謝大家的掌聲，他就是我們風(fēng)流倜儻、英俊瀟灑、人見人愛、車見車載、男人見了喝醋、女人見了喝蜜的^^師傅(笑聲)，從后腦勺看就很像梁朝偉嘛，大家想不想看看^^師傅正面呀?想呀?那讓^^師傅站起來跟大家打聲招呼好不好呀?(笑聲)好呀，那可不行，他站起來誰給我們開車呀?好了，我替張師傅謝謝大家的掌聲。大家呀別看這張師傅長得^^，他開起車來呀那可是相當(dāng)?shù)挠屑记?，用東北話說那是：“岡岡的”，大家呀別看^^師傅一本正經(jīng)，他呀可有兩個(gè)老婆，大老婆在家給他洗衣服做飯，小老婆呀陪他走南闖北，今天他這位小老婆就在我們身邊，大家找找看，找不到呀?其實(shí)呀他這位小老婆就是我們這輛車，大家說張師傅小老婆漂不漂亮呢?漂亮呀?那大家就要好好愛護(hù)他，保持車內(nèi)的清潔，愛護(hù)她，就像你們愛自己的小老婆小老公一樣。
那么大家出來旅游呀，一定要服從導(dǎo)游的領(lǐng)導(dǎo)，一定要跟著導(dǎo)游走，這跟著導(dǎo)游走，吃喝啥都有，問啥啥都會(huì)，走著還不累。等一下到景點(diǎn)就請(qǐng)大家跟著我的導(dǎo)游旗走，小旗不倒，不許亂跑，因?yàn)檠街挥懈业膶?dǎo)游旗走，美好的感覺才會(huì)有!
導(dǎo)游整潔的服裝、飽滿的精神、優(yōu)雅的舉止，都是留給游客良好印象的第一步。但是，導(dǎo)游員真正的第一次“亮相”還是在致歡迎詞的時(shí)候。因此，導(dǎo)游員必須注意如何致好歡迎詞。 內(nèi)容簡(jiǎn)潔。在導(dǎo)游員的工作程序中，一般要在游客已經(jīng)在旅游車上入座、即將出發(fā)前往下榻地或旅游景點(diǎn)時(shí)向游客致歡迎詞。此時(shí)游客可能會(huì)出現(xiàn)兩種狀態(tài)：其一是游客剛剛抵達(dá)旅游地，精神上比較亢奮，希望馬上了解旅游地的情況;其二是游客經(jīng)過長途旅行，身體比較疲憊，希望能夠在車行途中稍事休息。無論是哪一種情況，游客雖然對(duì)導(dǎo)游員存在一定的新鮮感，但都不會(huì)將導(dǎo)游員作為主要的欣賞對(duì)象。因此，導(dǎo)游員致歡迎詞時(shí)間不能太長，話不多說，點(diǎn)到為止，只要能夠讓游客體會(huì)到自己的歡迎之情就可以了。一般來說，歡迎詞的
時(shí)間要控制在5分鐘左右。
熱情親切。在致歡迎詞前，導(dǎo)游員的身份尚未得到游客的認(rèn)同，雙方還很陌生。為便于以后工作的開展，導(dǎo)游員必須盡快與游客互相熟絡(luò)起來。在歡迎詞中，要達(dá)到這樣的效果，導(dǎo)游員必須熱情親切，以“好客主人”的形象對(duì)游客的光臨表示歡迎，迅速拉近與游客之間的情感距離。值得注意的是，歡迎詞的感情表達(dá)不宜過于強(qiáng)烈。過度的熱情，甚至慷慨激昂，反而給人以虛假造作之感。
語言自然。盡管事先可能有心理準(zhǔn)備，但游客仍然不免會(huì)對(duì)突然來致辭的導(dǎo)游員存在一定的“突?！敝?。因此，歡迎詞要以自然的語言、和緩的語調(diào)、隨意的口吻來消除游客的這種感覺。
針對(duì)性強(qiáng)。歡迎詞應(yīng)當(dāng)包括向客人問候、自我介紹和介紹駕駛員，代表旅行社向游客表示歡迎，介紹自己的服務(wù)宗旨，盡可能滿足他們的要求，?？腿寺猛居淇斓鹊?。但如果歡迎詞僅僅只是這些內(nèi)容，而且各地導(dǎo)游員都千篇一律的話，就會(huì)變成“例行公事”，是達(dá)不到預(yù)期目的的。由于不斷重復(fù)，客人也會(huì)反映冷淡。因此，導(dǎo)游員應(yīng)根據(jù)客人的心理、情緒狀況及其所在國家的國情、習(xí)俗以及導(dǎo)游自己所在城市的名稱、司陪人員的姓名等的特點(diǎn)，進(jìn)行一定的藝術(shù)加工后再講，方能引起因長時(shí)間乘坐夜車而昏昏欲睡的游客們對(duì)“節(jié)目”表演的濃厚興趣和共鳴。有個(gè)導(dǎo)游在接待醫(yī)生團(tuán)時(shí)的歡迎詞是這樣的：“各位早上好!我叫張少昆，是某某旅行社的導(dǎo)游，十分榮幸能為各位服務(wù)。各位大都是醫(yī)生吧?醫(yī)生是社會(huì)最好的職業(yè)。我一出生，就對(duì)醫(yī)生有特別的感情，因?yàn)槲沂请y產(chǎn)兒，多虧了醫(yī)生我才得以‘死里逃生’。今天的旅游節(jié)目是這樣為大家安排的，首先游覽岳陽樓、洞庭湖，然后去參觀一家中醫(yī)院。如果還有時(shí)間，我想請(qǐng)大家參觀一個(gè)特別節(jié)目，就是為我診斷一下，為什么我老是容易感冒。謝謝!”
幽默風(fēng)趣。歡迎詞的一個(gè)重要內(nèi)容是自我介紹，此時(shí)，導(dǎo)游完全可以自嘲一下，既風(fēng)趣又不夸張，給游客留下深刻印象。這樣能夠創(chuàng)造出融洽的氣氛，縮短心理距離。一位導(dǎo)游的自我介紹是這樣的：“我是某某旅行社的導(dǎo)游，名叫王誠。誠懇、誠實(shí)的誠。不瞞大家說，誠懇、誠實(shí)確實(shí)是我的優(yōu)點(diǎn)。但很不幸，人們都說導(dǎo)游是一個(gè)國家的'臉面，我這張臉，其貌不揚(yáng)，不知能否代表我們這個(gè)美麗的國家?”
加強(qiáng)文采。好的歡迎詞，不僅能驅(qū)散旅游者心頭的種種疑惑和迷霧，還是一曲樂章的序曲，通過導(dǎo)游的演奏，將聽眾(游客)帶入這美妙的音樂氛圍。充滿文采的歡迎詞，將會(huì)是更美妙的音樂，能收到更好的效果。
把握分寸。歡迎詞中涉及一個(gè)自我評(píng)價(jià)的問題。恰如其分的自我評(píng)價(jià)，是縮短與游客之間距離、迅速贏得游客信任的有效途徑。恰如其分就是把握好分寸。具體說，首先，要把握自謙的分寸。自謙的方式固然可用于來自東方的游客，自謙的分量大了，也會(huì)給人以“缺乏
自信”的感覺。至于西方的游客，就完全不必用自謙。因?yàn)椤白晕矣^念”的文化差異會(huì)使他們對(duì)你產(chǎn)生很大的懷疑和不滿;其次，還要把握自信、自得的分寸，為取得游客信任而夸夸其談、自吹自擂，效果也將適得其反。
