電商平臺(tái)銷售崗位職責(zé)

崗位職責(zé)是什么

電商平臺(tái)銷售崗位是企業(yè)在線業(yè)務(wù)的核心組成部分，主要負(fù)責(zé)通過電商平臺(tái)實(shí)現(xiàn)產(chǎn)品銷售，提升品牌知名度，擴(kuò)大市場(chǎng)份額，并確保銷售目標(biāo)的達(dá)成。

崗位職責(zé)要求

1. 熟練掌握各類電商平臺(tái)的操作規(guī)則和營銷策略，具備良好的市場(chǎng)敏感度和分析能力。

2. 具備優(yōu)秀的溝通技巧，能夠有效處理客戶咨詢和投訴，建立并維護(hù)良好的客戶關(guān)系。

3. 對(duì)電商銷售數(shù)據(jù)進(jìn)行深度分析，制定并優(yōu)化銷售計(jì)劃，以提高轉(zhuǎn)化率和客戶滿意度。

4. 了解行業(yè)動(dòng)態(tài)，及時(shí)調(diào)整銷售策略，應(yīng)對(duì)市場(chǎng)競(jìng)爭(zhēng)。

5. 協(xié)調(diào)內(nèi)部資源，包括產(chǎn)品、物流、售后等部門，確保銷售流程順暢。

崗位職責(zé)描述

電商平臺(tái)銷售崗位的日常工作涉及多個(gè)環(huán)節(jié)，包括產(chǎn)品上架、頁面優(yōu)化、促銷活動(dòng)策劃、客戶關(guān)系管理、數(shù)據(jù)分析等。該崗位需密切關(guān)注市場(chǎng)趨勢(shì)，利用電商平臺(tái)的工具和功能，如seo優(yōu)化、廣告投放、社交媒體推廣等手段，吸引并轉(zhuǎn)化潛在客戶。需要定期評(píng)估銷售業(yè)績(jī)，找出瓶頸和改進(jìn)點(diǎn)，以持續(xù)提升銷售效果。

有哪些內(nèi)容

1. 產(chǎn)品管理：負(fù)責(zé)商品信息的上傳、更新，確保描述準(zhǔn)確、吸引人，提高點(diǎn)擊率和購買轉(zhuǎn)化。

2. 營銷活動(dòng)：策劃并執(zhí)行各種促銷活動(dòng)，如限時(shí)折扣、滿減、贈(zèng)品等，刺激消費(fèi)者購買欲望。

3. 客戶服務(wù)：回應(yīng)客戶的在線咨詢，解決購物過程中遇到的問題，處理退換貨請(qǐng)求，提高客戶滿意度。

4. 數(shù)據(jù)分析：跟蹤并分析銷售數(shù)據(jù)，如訪問量、轉(zhuǎn)化率、復(fù)購率等，為決策提供依據(jù)。

5. 市場(chǎng)調(diào)研：研究競(jìng)爭(zhēng)對(duì)手策略，了解行業(yè)動(dòng)態(tài)，調(diào)整銷售策略以保持競(jìng)爭(zhēng)優(yōu)勢(shì)。

6. 團(tuán)隊(duì)協(xié)作：與產(chǎn)品、物流、售后等部門緊密合作，確保訂單處理、發(fā)貨、售后服務(wù)等環(huán)節(jié)高效運(yùn)行。

電商平臺(tái)銷售崗位的工作充滿挑戰(zhàn)，需要不斷學(xué)習(xí)和適應(yīng)新的營銷工具和技術(shù)，以適應(yīng)快速變化的電商環(huán)境，為企業(yè)創(chuàng)造更大的商業(yè)價(jià)值。

電商平臺(tái)銷售崗位職責(zé)范文

第1篇 電商平臺(tái)銷售崗位職責(zé)

大客戶銷售副經(jīng)理(電商平臺(tái)) 飛利浦中國 飛利浦(中國)投資有限公司,philips,飛利浦,飛利浦中國,飛利浦智能牙刷,飛利浦 in this role, you have the opportunity to

build a high growth business that will help improve the lives of millions people in china, while advancing philips digital transformation journey as a global leader in health technology;

you are responsible for

support platform sales manager to provide qualify service to online sales platform clients.

closely work with platform clients and assists sales manager to maintain good relationship with platform clients and develop potential opportunities.

assists in the development and implementation of sales plans as needed

follow up regular operation process and provide data analysis.

delivery related reports to sales team.

other assignment from platform sales manager

to succeed in this role, you should have the following skills and e_perience

5+ years ecommerce channel e_periment in sales or marketing

bachelor degree or above

online key account e_perience is a plus

work hard and willing to learn, not afraid of new challenges

open attitude while talking with the customers and team work spirit

in return, we offer you

a path towards your most rewarding career. philips is growing its marketing capability enterprise wide. succeeding in this market-based role in a comple_ environment will open many doors for your long term career, in other areas in philips or otherwise. we also believe that we are at our best as a company when you are at yours as a person. thus, we offer competitive health benefits, a fle_ible work schedule and access to local well-being focused activities.

a professional but fun workplace, a healthy work-life balance environment;

an energetic, genuine, inventive, supportive and dynamic team atmosphere;

why should you join philips?

working at philips is more than a job. it’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. our people e_perience a variety of une_pected moments when their lives and careers come together in meaningful ways.

to find out more about what it’s like working for philips at a personal level, visit the working at philips page on our career website, where you can read stories from our employee blog. once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.